Note fondée sur 489 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Estimado Jose Guillermo: Muchas gracias por tomarse el tiempo para calificar nuestra propiedad y servicios. Los comentarios de los huéspedes son una herramienta de mejora muy importante. Sin las observaciones del huésped, algunos elementos podrían pasarse por alto. Nuestro compromiso con la satisfacción de los huéspedes es permanente. Espero tener la oportunidad de recibirte nuevamente, para que puedas ser testigo de nuestras continuas mejoras, además podrás comparar muchas muy buenas referencias sobre nuestros servicios.
par un voyageur
Publié le 18 août 2024 sur Expedia
Great place. Had an awesome time and it's within walking tldistance to the beach. Definitely a great place
Commentaires de Gestion de l’hôtel
19 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Dear Loreto: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services. Best regards
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Estimada Karina: Muchas gracias por tomarse el tiempo para calificar nuestra propiedad y servicios. Los comentarios de los huéspedes son una herramienta de mejora muy importante. Sin las observaciones del huésped, algunos elementos podrían pasarse por alto. Nuestro compromiso con la satisfacción de los huéspedes es permanente. Espero tener la oportunidad de recibirte nuevamente, para que puedas ser testigo de nuestras continuas mejoras, además podrás comparar muchas muy buenas referencias sobre nuestros servicios.
par un voyageur
Publié le 16 août 2024 sur Hotels
El servicio en el restaurante muy malo,no saben atender
Commentaires de Gestion de l’hôtel
17 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Dear Maria: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. My deepest apologies for your experience regarding the service, It was approached immediately and some upgrades are done. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our improvements, As you would like to compare plenty of very good references about our services. Nevertheless, we express our deepest apologies for the inconvenience. Best regards
par un voyageur
Publié le 12 août 2024 sur Hotels
Booked for the weekend of baja fest. Arrive early and the reception was really nice to allowed us check in early. A total of 5 stars on customer service from all the staff including the security. Rooms are clean and if your staying multiple days they will come to clean and re-stock. I will definitely booked them again. Thank you for all your great service.
Commentaires de Gestion de l’hôtel
13 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Dear Rosa: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services. Best regards
par un voyageur
Publié le 9 août 2024 sur Expedia
Muy espacioso, limpio y buena ubicación
Commentaires de Gestion de l’hôtel
9 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Estimada Alma Georgina: Muchas gracias por tomarse el tiempo para calificar nuestra propiedad y servicios. Los comentarios de los huéspedes son una herramienta de mejora muy importante. Sin las observaciones del huésped, algunos elementos podrían pasarse por alto. Nuestro compromiso con la satisfacción de los huéspedes es permanente. Espero tener la oportunidad de recibirte nuevamente, para que puedas ser testigo de nuestras continuas mejoras, además podrás comparar muchas muy buenas referencias sobre nuestros servicios. Saludos cordiales.
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice comfortable safe, good breakfast option.
Commentaires de Gestion de l’hôtel
9 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Dear Mark: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services. Best regards
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Dear Anthony: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services
par un voyageur
Publié le 7 août 2024 sur Expedia
hood
Commentaires de Gestion de l’hôtel
8 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Greetings Anthony, It was a pleasure to receive you. I hope you enjoyed your stay and that you had a great and memorable experience.
par un voyageur
Close to Port of Entry San Ysidro
Publié le 2 août 2024 sur HotelsLocated not far from San Ysidro Port of Entry. Close to the beach. Shopping center nearby. Swimming pool is small. On site parking. AC woks. Pillows really soft. Daily house keeping. 500 pesos deposit required. Walkable to TJ's oldest bullring stadium.
Commentaires de Gestion de l’hôtel
3 août 2024 par Jorge Ayala General Manager, Gestion de l’hôtel
Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. My deepest apologies for your experience regarding the sheets issue. It was approached immediately and some upgrades are done. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our improvements, As you would like to compare plenty of very good references about our services. Nevertheless, we express our deepest apologies for the inconvenience. Best regards
