Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
This property has an amazing view. The inside was amazing. Great floorplan our host was amazing very attentive , fast reply to our messages , was always checking if we needed something. The amenities were so great amazing views from the infinity pools. Have so many pools , hot tubs , gym tennis court . We loved it we will definitely will book again when we go back. The reason why I gave 4 stars on some was because when we checked in there was no guard and being our 1st time we weren't sure . Parking lot is spacious but definitely needs some cleaning and there are no directions on the hallways on how to get to the amenities area or to the main lobby. Also on the weekend there was no one at the lobby.
par un voyageur de riverside
Publié le 2 août 2024 sur Expedia
This place was AMAZING!!! Room was very clean and quiet. The view was amazing.It had like 5-6 jacuzzi’s. This place was in between Rosarito and Puerto Nuevo. If you don’t mind driving a little it’s totally worth it.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Excelente lugar 5 ⭐️
par un voyageur
Disappointed .
Publié le 22 juill. 2024 sur HomeAwayWe rented this condo because of the reviews and photos but they need to be more explicit when renting it, I was very disappointed because to begin with the condo was dirty, it smelled bad, the elevator is a pain and some were not available, there is no access to the beach. Salvador', the person in charge of renting it to me, was very kind and always responded to my requests, thank you for everything
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
Unfortunately, a series of events did happen during your stay.
1. Our regular cleaning lady who cleans this condo was on vacation during your stay and the person who she left in charge most of not done her job correctly and we are very sorry for this. (We did not know this lady really well.) According to the cleaning lady she assured us that the condo was left clean for your stay sending us pictures before you checked in and according to her you were lying to us. In this case we refund you back some money for your inconvenience and offer you a 25% off on future stays in this condo or any of our other condos, and I offered to send her back the next day to re clean condo but this did not work out for you. We understood.
2. About the Elevators you need an access code to use them don't know what happen maybe the building was overwhelm due to high Season and this can happen in high season to this building or any other building in Rosarito but I will forward your concerns to the HOA etc.
3. Beach access is there, you enter from the sandy area where the volley ball court is etc. the entrance to water is rocky to prevent erosion. We are a beach front complex hand down.
4. We have since then corrected this, our normal cleaning lady is back. I am truly sorry this was not what you hope for but we did make it right. . We value all customers and I am glad you share with us your concerns and comments so we can correct it because it’s important you take home many fond memories and one of them should be where you stay.
Best regards
Executive Real Estate Service
par un voyageur
Peaceful
Publié le 4 juill. 2024 sur HomeAwayMy boyfriend and I just stayed at this condo, I have to start out by saying Sal was wonderful to work with, responded quickly, helpful and super friendly. We loved the condo, it was so clean and open inside, decorated nice, plenty of space and smelled good. Although the sinks did not offer much space to wash hands in between the bowl and the faucet, and there were no racks in the shower to put stuff on or hang anything from, but not a huge deal. Bed sheets had multiple bleach stains and box spring had some stains too. Pillows were terrible had to use 3 of them just to have some cushion to it, they were very flat, so bring your own! These were just minor things though. Balcony was so peaceful to sit and have some morning coffee. Kitchen had enough to make some meals and coffee but the coffee maker needs to be replaced. Fridge was new and super clean. The main thing that was a real bummer to us which this is not the hosts fault at all, but the pools were freezing and not heated and dirty, and the jacuzzis were so dirty and green. There were several pools and jacuzzis but couldn’t use most of them because of those inconveniences. But like I said not the hosts fault just wanted to note those so people are prepared because we weren’t. Other than that we had a nice peaceful getaway, perfect condo for couples or a small family. I would recommend to anyone considering this condo! Thanks Sal!
Commentaires de Gestion de l’hôtel
17 août 2024 par VrboOwner, Gestion de l’hôtel
1. Our regular cleaning lady who cleans this condo was on vacation during your stay and the person who she left in charge did not do her job correctly. Their job is to clean the condo, maintained the condo in top shape and report anything to maintenance and us. Well, she only cleaned and did not report nothing. Unfortunately, this happen during your stay, we try really hard to make this a priority, but we failed you and for this we are sorry.
2. Please note we have addressed these items now and our normal cleaning lady is back. We have replaced those pillows, the coffee maker just need it to be cleaned, and the other items were address etc.. On off season we will address selves in the shower and replace faucet to install a taller one but everything was corrected it. T.
Thank you for sharing with us your concerns and comments so we could correct them.
Mark Stevens
par un voyageur
AMAZING!!
Publié le 27 mars 2024 sur HomeAwayMy wife and I stayed at this condo for the weekend and the photos do not do it any justice! Amazing view and condo. Definitely will be staying again. I had some hiccups with the elevator and the host was quick to respond and assist.
par un voyageur
Weekend getaway
Publié le 24 sept. 2023 sur HomeAwayHad a great time, beautiful ocean view. Would definitely come again.
par un voyageur de Los Angeles, California
Beautiful home
Publié le 26 août 2023 sur HomeAwayThis home was spectacular and absolutely lived up to the description. It was pristinely clean, had all the amenities someone could hope for. The view from the balcony was so relaxing with the sound of the waves. Sal was a great host and communicated everything prior to my trip to ensure everything was ready for my arrival. We will absolutely be back. This home was one of my favorite stays.
par un voyageur
You won't be disappointed!
Publié le 6 août 2023 sur HomeAwayThe Condominium is beautiful and the view is out of this world! They have two beds in one bedroom and a King size bed on the master bedroom. Everything is clean and there is everything you need to feel at home for your stay. The pools are amazing and relaxing.
par un voyageur de Camarillo
Luxurious, Comfy and Fun Condo Resort
Publié le 2 août 2023 sur HomeAwayWe were so relaxed and comfortable in this luxurious large 2-bedroom condo, with breathtaking views of the ocean and resort. What I loved was the all-glass wall and sliding doors and we would leave them open almost all day to hear the sea gulls and ocean waves splashing against the rocks. The condo had complimentary coffee, just make sure to take your preferred creamer or milk, basically don’t forget to buy groceries for your stay. It has a full kitchen and there are no restaurants or bars or snack machines on the resort. You have to go down the elevators, into the parking garage for your vehicle and leave out to the town for food/restaurants or groceries. We tried getting food delivered at one point, but we couldn’t find any restaurant that would deliver to that area. I liked that it is a very secure place with security/guards walking around and video cameras all around the resort. There are many pools, jacuzzis to choose from. Some for adults only, some for all family. Most are infinity pools which was a huge plus. The only thing I didn’t like was the entryway into the resort, from the main street. It is unpaved, all dirt, weeds and just overall messy. There is no “front door” entry in to the condos, it is a parking garage you are entering from the main street. The guards are there to greet you and assign your parking spot. We met several friendly people that live there and we had fun at the resort. We definitely will rent this place again.
