Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Love the views alway a pressure staying here
Commentaires de Gestion de l’hôtel
24 sept. 2024 par m, Gestion de l’hôtel
Hi, Maria. Thank you so much for your kind words! We're thrilled to hear that you loved the views and enjoyed your stay with us. It’s always a pleasure to host you, and we look forward to welcoming you back soon! Best regards
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Tiene una vista hermosa te sientes muy agusto muy limpio y seguro solo le hace falta un poco de mantenimiento en la parte exterior. Todo lo demás excelente
Commentaires de Gestion de l’hôtel
24 sept. 2024 par m, Gestion de l’hôtel
Hola, Diana Judith. ¡Muchas gracias por tus amables palabras! Nos alegra saber que disfrutaste de la hermosa vista y que te sentiste cómodo y seguro durante tu estancia. Apreciamos tus comentarios sobre el mantenimiento exterior y los tendremos en cuenta para mejorar. Esperamos tener la oportunidad de recibirte nuevamente. Saludos.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Un lugar muy tranquilo para descansar, seguro con el estacionamiento; en pocas palabras estuvo muy bien.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par m, Gestion de l’hôtel
Hola, Luis. ¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de la tranquilidad y la seguridad de nuestro lugar. Siempre es un placer recibir huéspedes como tú. Esperamos verte de nuevo pronto. Saludos.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The property needs maintenance, got a beautiful views and excellent restaurants. But the property needs some work.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are glad to know that you enjoyed the views and the restaurants, and we greatly value your comments about the condition of the property.We are sorry that you found areas that need attention. We are committed to continuous improvement and your feedback will be of great help to us as we work on maintenance and necessary updates.We sincerely appreciate your compliments about our restaurants and the beauty of the surroundings. Kind regards.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
I had read many negative reviews, but was positively surprised. My room had very cold air conditioning, which was nice because it was an extremely hot day. Staff was professional. The view from the room was amazing. I was only a few feet from a nice beach. The location felt safe. The security staff appeared alert and aware of everyone coming in and out of the resort.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
Thank you, Norma, very much for sharing your experience with us! We are glad to know that we pleasantly surprised you and that you enjoyed your stay despite the concerns you had. It's great to know that the room, the air conditioning, the view, and the proximity to the beach met your expectations.Our security team works hard to maintain a safe and comfortable environment for all of our guests, and it is very comforting to hear that you noticed their presence and professionalism.We appreciate your kind words and hope to have the opportunity to welcome you again in the future. If there is anything else we can do to improve your experience on your next visit, please don't hesitate to let us know. Kind regards.
par un voyageur
Hotel with spectacular view
Publié le 9 sept. 2024 sur HotelsWe stayed here several times & we like the location. The hotel is on the cliffs with a spectacular view from the patio. We love the location. The restaurant from the Sunio Beach Club is very good. Yhere are plenty of good restaurants around. It is only a short drive to Rosarito downtown.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
Hi dear, Hector. What a pleasure to read your comment! We are glad to know that you enjoy our location and the spectacular views from the patio. It is wonderful that you have appreciated the gastronomic offer at the Sunio Beach Club and that you have found a variety of good restaurants in the surrounding area.We are delighted that the proximity to Rosarito has been convenient for you and that you continue to choose our hotel for your stays. Your loyalty and kind words are greatly appreciated.We hope to welcome you again on your next visit. See you soon!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great place, comfortable bed, beautiful view. The bathroom shower door doesn’t close though and that sucks. Other than that great place.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
Thank you, Jasmin, for your kind comments! We are glad to know that you enjoyed the comfort of the bed and the beautiful views.We are sorry for the inconvenience you experienced with the shower door. Your observation is very important to us and we have taken note to resolve it as soon as possible. We want to make sure every aspect of your stay is perfect.We sincerely appreciate your positive comments and hope to have the opportunity to welcome you again. If there is anything else we can assist you with in the future, please do not hesitate to let us know.See you soon! Kind regards.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
I Love the view and the fact that is quiet and relaxing. The hotel need some remodeling or at least new paint from the outside
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
Thank you very much Concepcion for sharing your impressions with us! We are glad to know that you enjoyed the view and the tranquility we offer.We appreciate your comments regarding the need for remodeling and exterior painting. We are continually working to improve our facilities and your feedback is valuable in guiding us in those efforts.We would love the opportunity to welcome you again and offer you an even better experience.We hope to see you soon! Kind regards.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Excelente lugar, bastante tranquilo para ir a despejarse y estar cómodo
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
¡Muchas gracias Israel por tu comentario tan positivo! Nos alegra saber que encontraste nuestro lugar tranquilo y cómodo para relajarte.Tu satisfacción es nuestra prioridad, y es un placer saber que pudimos ofrecerte el ambiente perfecto para despejarte.Esperamos tener la oportunidad de recibirte nuevamente pronto. Saludos cordiales.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par m, Gestion de l’hôtel
Hola Carlos. Agradecemos su bondadoso comentario. ¡Esperamos nos visites de nuevo! Saludos cordiales.
