Note fondée sur 1 229 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024
Its in the middle and walking distances of everything! 😊
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Pedro, Gestion de l’hôtel
Hello Eddie,Thank you for taking the time to share your opinion on our services. We are happy to know that you have fully enjoyed your stay with us. We will keep working hard to make our guest experiences a memorable one in Rosarito.We all hope to have the opportunity to see you beteween us very soon.Respectuflly,Pedro Sanchez Sales Manager
par un voyageur de Huntington Beach
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Hi Robert we hope to see u soon
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Had a great Cuzin and friends trip till next time
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Dear Miguel Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and we look forward to having you back as a guest at our hotel.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Hi Marco, we hope to see u soon, Don't forget to call us !
par un voyageur
Publié le 16 oct. 2024 sur Expedia
No AC n heat, just open window
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Hello John , we also have air-conditioned rooms are our casitas, you can call us for more information and book on your next visit, have a great day ! we see u
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Buenas tardes Indira, esperamos haya disfrutado de su estancia, saludos !
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Buenas tarde Ruben esperamos haya disfrutado de su estanca saludos !
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The location is close to everything. But it's noisy. Thin walls and you hear the water pipes and showers. Loud music from the clubs. Normal size but nothing special. Bed and TV. Balcony is nice and a view of the ocean but no chairs to enjoy it. You have to pay for parking and our superior room had no air conditioning or heater system. There are other hotels in the area for less money and have climate control and free parking and quieter.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Hi Ron, Thank you for your honest opinion. I'm sorry to hear that you weren't satisfied with the competence of our team. Please email us with a phone number or email address so that our Hotel Manager can solve your problems personally.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Hotel was super old, dirty, loud, not suitable for families, and overall I wouldn’t recommend.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Festival Plaza, Gestion de l’hôtel
Hello Jaime,Thank you for your honest opinion. We have sent your comments to the affected staff. I apologize for this bad experience. It's very disappointing to hear what happened, but we hope you'll give us another chance to show you that we've improved. Please let me know if you would like to discuss the issue personally.
