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One Tijuana Otay

3.0 star property
3-star eco-certified hotel near U.S. Consulate General Tijuana, connected to a shopping center

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Photo gallery for One Tijuana Otay

Reception
Superior Room, 1 Queen Bed
Lobby
Interior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    ‪5 min walk‬
  • Alameda Otay
    ‪6 min walk‬
  • U.S. Consulate General Tijuana
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Caliente Casino. Alameda Otay and High Performance Center in Tijuana are also within half a mile (1 km).

What's nearby

  • Autonomous University of Baja California - 5 min walk - 0.4 km
  • Alameda Otay - 6 min walk - 0.6 km
  • U.S. Consulate General Tijuana - 14 min walk - 1.2 km
  • Parque Morelos - 5 min drive - 5.9 km
  • San Ysidro Border Crossing - 8 min drive - 9.7 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

3-star eco-certified hotel near U.S. Consulate General Tijuana, connected to a shopping center
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1005 reviews
Rating 8 - Good. 207 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, super tiny, cramped up space. Service was horrible. Staff not helpful
Stayed 1 night in Dec 2024

6/10 Okay

Ariana, Escondido

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property is walking distance lots of shopping stores. The hotel was dirty. Our bathroom wasn’t clean there was hairs in the shower. Room looked like it had not been swept in days.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Eliezer, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Dec 2024

2/10 Terrible

Azalea

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Discrimination to be served when the disabled is traveling with service animals. Disabled public, You are not welcome at this “One Hotel” with your support.
Stayed 1 night in Dec 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Staff is friendly and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Stayed 1 night in Nov 2024

10/10 Excellent

Guadalupe, Chino Hills

Stayed 1 night in Sep 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , clean but to small
Stayed 1 night in Nov 2024

8/10 Good

Karina

Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor Mata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was horrible smelt bad and hair in the shower
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice plaza with lots of activity and dining options for every taste!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nomás, ojalá que tenga más espacio Para estacionarse uno
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable and perfectly placed condo. Breakfast was delicous
Stayed 1 night in Nov 2024

8/10 Good

Hector Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT EASY TO ARRIVE
great location, not easy to get into the comercial center
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

6/10 Okay

Lilian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just ok
Hotel was ok. Service not the best, validation for parking was always a problem till I check out. Not recommended if you’re a light sleeper, very loud music coming from a place in front of our room that runs until very late (3am and still going). New place, very clean. Bed a little on the hard side but we sleep ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2024