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One Tijuana Otay

3.0 star property
3-star eco-certified hotel near U.S. Consulate General Tijuana, connected to a shopping center

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Photo gallery for One Tijuana Otay

Reception
Lobby
Superior Room, 1 Queen Bed
Meeting facility
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Alameda Otay
    ‪6 min walk‬
  • High Performance Center in Tijuana
    ‪12 min walk‬
  • U.S. Consulate General Tijuana
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Caliente Casino. Alameda Otay and High Performance Center in Tijuana are also within half a mile (1 km).

What's nearby

  • Autonomous University of Baja California - 5 min walk - 0.4 km
  • Alameda Otay - 6 min walk - 0.6 km
  • High Performance Center in Tijuana - 12 min walk - 1.0 km
  • U.S. Consulate General Tijuana - 14 min walk - 1.2 km
  • Parque Morelos - 5 min drive - 5.9 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

3-star eco-certified hotel near U.S. Consulate General Tijuana, connected to a shopping center
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1031 reviews
Rating 8 - Good. 214 out of 1031 reviews
Rating 6 - Okay. 102 out of 1031 reviews
Rating 4 - Poor. 44 out of 1031 reviews
Rating 2 - Terrible. 57 out of 1031 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience
It’s a good place to stay , safe , clean and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Stayed 1 night in Jan 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dolores J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with plenty of restaurants and entertainment .. noisy due to night life
Stayed 1 night in Jan 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mateo Isaias

Stayed 1 night in Jan 2025

10/10 Excellent

eric, saugus

Liked: Cleanliness, staff & service, property conditions & facilities
I like it a lot I Walt’s used you guys
Stayed 1 night in Dec 2024

10/10 Excellent

pedro

Stayed 1 night in Dec 2024

8/10 Good

Enrique A

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jose F

Travelled with family
It is a secure area . I like it because is inside the Mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Shevon

Stayed 13 nights in Nov 2024

10/10 Excellent

Norma

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area
Stayed 2 nights in Dec 2024

6/10 Okay

Fabian

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Location is the best, plenty to choose from, dirty small room, tiny bathroom, good breakfast foid
Stayed 2 nights in Dec 2024

8/10 Good

Gabriel, Hacienda Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel , little small room but overall its a nice place to stay , lots of shops and restaurants bar and music in same plaza.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT LOCATION
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

6/10 Okay

Adriana

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness
Stayed 6 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, super tiny, cramped up space. Service was horrible. Staff not helpful
Stayed 1 night in Dec 2024