Ratings based on 20 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.3 Service & staff
2.6 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from london
i was desperate to leave asap, made me very upset
Posted Nov. 9, 2017 on Expedia
Pros: nothing
Cons: sack most of staff and employ new ones
Location: very very far from the centre
i was beset with problems, some of the staff assumed that i was illegal or a refugee, due to my brown skin ( in actual fact I'm british , with a british passport ) was treated with scorn and hate , only realised the issue when the cleaning lady shouted "iraqi" to me and "police " thats when all the bits of the jigsaw slotted into place
1) i was screamed at, and abused to my face 2) was asked to leave the common area when i sat down 3) had used cigarettes, coke cans , food wrappers thrown at me 4) was almost attacked with a mop.
when i complained to the manager , he thought it was very very funny
was genuinely the worst hotel stay of my life..... btw the breakfast is basic ( bread, eggs and jam )and NOT a buffet
Comment from Hotel Management
Nov. 25, 2017 by luca pantieri - Administrator, Hotel Management
It was only a big misunderstanding due mainly to the English language not well understood by the housekeeping lady. Anyway, the lady apologized when I explained the misunderstanding, and the kind of housekeeper a bit energetic but never rude, while the gentle client gave him the kiss to the face of education. Perhaps its Arabic origin and despite the English passport does not allow you to respect a woman who apologizes ... or was it an excuse to try to claim the 3 day stay back ... coincidentally no complaints until last morning ... as for breakfast where the client had everything he asked for and so he liked this complaint, always on the last day and somewhat suspect ... obviously no refund can be granted without valid reasons ...
Best regards
Recommended
for Everyoneby A traveller from Birmingham
Ok for a over night
Posted Oct. 27, 2017 on ExpediaStaff ok and good restaurant, but non smoking rooms smell at cigarettes all the time. A bit disappointing.
Recommended
for Everyoneby A traveller from Europe
Nice budget
Posted Sep. 8, 2017 on ExpediaNice płace for good price, safe parking, not bufet breakfast
by A traveller
Posted Mar. 10, 2017 on Expedia
Feels dirty. Everything is cheap quality. Staff is not professional. Booking is not as advertised. Located over a club/ bar. Loud until 2 am.
by A traveller
Good for price
Posted Feb. 26, 2017 on HotelsNice service, good condition, reasonable distance from city and airport.
Strong smoking smell in corridor, hotel needs to minimise this, overall good for price
by christopher
Nice hotel friendly
Posted Feb. 26, 2017 on HotelsWas a good hotel nice food Italian
by A traveller from newcastle
The worst hotel of my holiday
Posted Sep. 1, 2016 on Expedia
Pros: Nothing
Cons: Credit card facilities need to be in place, cleanes of rooms, towels in the rooms, deliver what they offer like as an example the buffet breakfast
Location: Not good location nothing close
We book two triple rooms in advance and when we got in the hotel they weren't even expecting us so they didn't have the rooms ready them one room they put a pull out bed where we couldn't even sleep, no towels in the room and to add to the bad experience they offer a buffet breakfast and in the morning when we went down for breakfast at 08:30am there was no buffet and the staff members in the hotel restaurant didn't even know we were there...the worst experience I ever had.
by Samuel from Austin, Texas
Very displeased!
Posted May 3, 2016 on HotelsWell, I will say they tried their best to accommodate us. The online description was not accurate. They did not have rooms that accommodated three people without an extra bed being provided (which they did for free). The hotel facilities were ok given the location (not the most visually appealing). The rooms were spartan with very uncomfortable beds and in one of the bathrooms, large swaths of black mold were evident in the shower (so obvious as to question why there were not cleaned immediately). Breakfast was also the bare minimum expected in Europe (and it was difficult as it seemed there was only one person to man that hotel, "cook" and serve us as well). There don't seem to be many places to stay in Timisoara so maybe options are limited. I'm pretty sure I would not return here if I had to visit Timisoara again.
by A traveller
Posted Oct. 17, 2021 on Hotels
En esta época el servicio de recepción no funciona 24 h
by A traveller
Posted Sep. 14, 2021 on Expedia
Il personale e la stanza
