Note fondée sur 645 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de houston
Publié le 13 déc. 2024
Nice and clean
Commentaires de Gestion de l’hôtel
15 déc. 2024 par General Manager, Gestion de l’hôtel
Dear Marianne,It was a pleasure hosting you at Hilton Garden Inn Chicago/Tinley Park. We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
They ran out of coffee for their rooms. House keeping on the third day requires larger waste baskets and more coffee and towels.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Michael,Thank you for taking a moment to review your recent stay! We're delighted that you had an overall positive experience at Hilton Garden Inn Chicago/Tinley Park. Rest assured, we will share your comments regarding the coffee and towels with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we look forward to going above and beyond for you on your next visit.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Had a nice stay for one night.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Rashanda, Thank you for taking the time to leave a review. We're glad that you had a pleasant stay and that you enjoyed your overall experience at Hilton Garden Inn Chicago/Tinley Park. It was a pleasure having you here, and we look forward to having you join us again in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Just average, decent.Staff grade was because I called for towels and never got them.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Mohamad,Thank you for being our guest and sharing your feedback. We pride ourselves on our excellent service and are surprised and saddened to hear you didn't receive the requested towels. Your comments will be reviewed to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you.
par un voyageur de Cincinnati
Publié le 20 sept. 2024 sur Expedia
Extended family members were staying at the hotel for a family weekend wedding. The staff members allowed us to meet in the unused public spaces.
The nearby area is under construction, but the hotel itself is in fine. Several nearby restaurants, but most need a car for travel.
For those who are runners or walkers, there is a nearby large Forest Preserve green space with paved paths.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Catherine, Thank you for the lovely review. We are pleased to hear that our team met your needs and that you enjoyed the location. We look forward to welcoming you back to Hilton Garden Inn Chicago/Tinley Park.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Expedia
I did not like that there was not enough cleaning staff.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Karen,Thank you for being our valued guest. We're disappointed if you had cleanliness concerns during your visit. Rest assured, we'll look into this further to ensure our high standards are met. Despite this, we hope you otherwise had a comfortable stay. Your feedback is appreciated and we hope you return to Hilton Garden Inn Chicago/Tinley Park.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The staff was great -friendly, efficient, helpful. The public spaces were very clean. Our room however smelled very musty, the lighting was poor (very dark), the bathroom floor was sticky and one of the remotes was disgusting.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Colleen,Thank you for taking the time to review your recent stay with us. We are thrilled to hear our hospitable team left a memorable impression on you. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
