Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Expedia
Très décevant, pas propre et très dispendieux. Chambre très petite..Je veux simplement dormir et partir demain matin
Commentaires de Gestion de l’hôtel
30 juin 2024 par Enregistrer, Spécialiste de la redirection, Gestion de l’hôtel
Salut Charles,Merci d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn Tinton Falls - Jersey Shore. En entendant que vous étiez déçu de l'expérience que vous avez vécue avec nous en raison des conditions sales que vous avez mentionnées, vos inquiétudes concernant nos prix et la taille de la chambre étaient tristes à lire. Vos commentaires seront pris en compte pour apporter des modifications afin d'améliorer notre expérience client. Red Roof espère que vous nous donnerez l'opportunité de vous offrir une meilleure expérience la prochaine fois que vous serez dans la région.Sincèrement,EnregistrerGestion du toit rouge Spécialiste de la redirection
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Miguel, We at the RED ROOF INN TINTON FALLS - JERSEY SHORE are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Both the bath tube and bath sink were clogged. The small parts of the sink was broken. The room and the two beds are too small. The air conditioner was too old, too close to the beds and too noisy. People are smoking outside not inside but the smell is reaching out to the rooms and when you walk through the hallway you cannot ignore the smell. The room was not clean when we arrived even the toilet was not clean. We needed one week rest after our stay.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Adam,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room, the size of the beds and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Sharon, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Hobert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Faye, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I were ecstatic to see your 8/10 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Found a cockroach, told front desk and they didn’t seem to care much nor did they offer to refund partial payment
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Beatriz,I appreciate you sharing your feedback following your stay at the Red Roof Inn Tinton Falls - Jersey Shore. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read about your less than ideal encounter with our front desk staff and that you encountered pest at our hotel. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have brought your feedback to management's attention in an effort to address your concerns. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We at Red Roof do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Shontaye,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur de Bridgewater
Publié le 16 sept. 2024 sur Expedia
Good location
