Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Overall hygiene not okay
Publié le 2 janv. 2024 sur HotelsExtremely Disappointing Stay Due to Unhygienic Conditions
I recently stayed at Black Gold and unfortunately, it was an extremely disappointing experience. The room I was provided with was far from satisfactory in terms of cleanliness. The sheets seemed unwashed, the silverware was dirty, and to my absolute shock, there were visible fecal spots in the toilet and hair in the bathtub.
Despite immediately bringing these concerns to the attention of the hotel staff, the situation was not adequately addressed during my stay. It deeply affected my comfort and made the entire experience unpleasant and unsanitary.
I have attached photos as evidence of these unsanitary conditions. It's distressing to have encountered such neglect of basic cleanliness standards in a hotel of this caliber.
As a frequent traveler, cleanliness is of utmost importance to me, and this stay fell well below acceptable standards. I hope this review serves as a warning to others considering accommodations at Black Gold. The lack of attention to such fundamental aspects of hospitality is unacceptable.
Overall, my experience was marred by these hygiene issues, and I strongly advise the management to take immediate action to ensure that future guests do not face similar disappointments.
Despite having a non refundable room for 2 nights. We left to another hotel
par un voyageur
Publié le 28 sept. 2023 sur Expedia
par un voyageur
Publié le 21 sept. 2023 sur Expedia
par un voyageur
Publié le 14 août 2023 sur Expedia
This was an average hotel where a lot of workers stay. Though we thought it might be noisy because of this, it really wasn’t. The room was fine, but the carpet felt wet and the room was damp smelling. Breakfast was fine. We would stay here again for the price.
par un voyageur
Publié le 30 mai 2023 sur Hotels
Rooms were very clean. Our door was too tight so had to push to close completely. Breakfast was ok but waffle batter to thin so it ran out when you turn it to cook. No hair dryers at all, not even available at desk.
par un voyageur
Publié le 9 déc. 2022 sur Expedia
par un voyageur
Publié le 20 oct. 2022 sur Expedia
Rough clientele. Attributed to the area being in the oil field industry.
par un voyageur
Publié le 8 oct. 2022
Rude staff member. I have stayed several times with no issue this time a card on file was demanded. When i arrived i waited several minutes for the employee because she was to busy trying to get her amazon prime video to work on the lobby tv. I have stayed several times with no issue but this was a terrible experience this round horrid neglecting staff bath tub dirty towels smelled like urine just not a good experience this time.
par un voyageur
Publié le 8 juin 2022 sur Hotels
par un voyageur
Publié le 22 mai 2022 sur Hotels
