Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfair
Publié le 17 juill. 2024 sur HotelsTop
Commentaires de Gestion de l’hôtel
8 août 2024 par Grand Hotel & Spa Tirana, Gestion de l’hôtel
Dear Sammy,Thank you for your amazing feedback! We’re thrilled to hear that you had such a positive experience with us. Your compliment means a lot to our team and motivates us to keep delivering top-notch service.We look forward to welcoming you back soon!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Nice location, hotel was ok, but one of the evenings the service was not good. Beside that a good hotel for the value.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Grand Hotel & Spa Tirana, Gestion de l’hôtel
Dear Thomas, Thank you for your feedback. We’re pleased to hear you enjoyed our location and found good value in your stay. We sincerely apologize for the service you experienced on one of the evenings and will address this with our team. We appreciate your feedback and hope to welcome you back for an even better experience!Kind Regards, Front Desk Team.
par un voyageur
Publié le 13 août 2024 sur Expedia
We absolutely love this place! It is our second year and would return every time we have a chance to visit Albania.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Grand Hotel & Spa Tirana, Gestion de l’hôtel
Dear Elona, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and that this is your second visit.We look forward to welcoming you back for more unforgettable experiences in Albania!Warm Regards, Front Desk Team.
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 15 juill. 2024 sur Expedia
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The two girls in the reception were very friendly and helpful. Also the guy in the bar. They all gave us info restaurants exchanges transport etc. hotel is comfy gym was big and a good selection of machines. Swimming pool was small but nice to swim in and cool down. Breakfast was also good and had everything i usually have for breakfast.
Commentaires de Gestion de l’hôtel
8 août 2024 par Grand Hotel & Spa Tirana, Gestion de l’hôtel
Dear Ali,Thank you so much for your wonderful review! We’re thrilled to hear that our reception team, bar staff, and the rest of our team made a positive impact on your stay. It’s great to know that you appreciated the information and assistance they provided.We’re pleased that you found our hotel comfortable and enjoyed the gym facilities. We understand that the pool is on the smaller side, but we’re glad it was a nice spot for you to cool down. It’s also fantastic to hear that our breakfast offerings suited your preferences and helped start your day on a good note.Your feedback is incredibly valuable to us and motivates us to continue delivering excellent service. We look forward to welcoming you back on your next visit!Warm regards,Front Desk Team
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Very nice room lovely breakfast and helpful staff
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Grand Hotel & Spa , Gestion de l’hôtel
Thank you so much for your wonderful review! We are happy to hear that you enjoyed your stay with us, particularly the room, lovely breakfast, and our helpful staff.Providing a memorable experience for our guests is our top priority, and we're delighted that we could contribute to your positive experience.We look forward to welcoming you back on your next visit to Grand Hotel & Spa Tirana!Warm regards,Front Desk Team.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
A very kind and helpful staff.
The room was clean and comfortable, but is advertised as soundproofed; apparently this is not enough to keep out the noise from the Salsa bar across the street, which plays loud music into the mornings on weekends.
Minibar needs a pricelist.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Grand Hotel & Spa , Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff kind and helpful, and that you enjoyed the cleanliness and comfort of your room.We apologize for the inconvenience caused by the noise from the nearby Salsa bar. While our rooms are equipped with soundproofing measures, we understand that the noise levels from the bar can still be disruptive, especially during weekends. We will review this concern internally to see how we can further mitigate this issue for our guests in the future.Regarding your feedback about the minibar, we appreciate your suggestion for a clearer pricing list. We will ensure that this information is made readily available in all rooms for the convenience of our guests.Once again, thank you for bringing these matters to our attention. We hope to welcome you back for a more enjoyable stay in the future.Warm regards,Front Desk Team
par un voyageur
Publié le 4 juin 2024 sur Hotels
Koselig hotell, hyggelig og hjelpsomme ansatte. Godt renhold og god mat. Vi hadde et fantastisk opphold
Commentaires de Gestion de l’hôtel
4 juin 2024 par Grand Hotel & Spa Tirana, Gestion de l’hôtel
Dear Ann Christian, Thank you so much for taking the time to share your experience with us.We appreciate your kind words and we hope to welcome you again!Best Regards, Front Desk Team.
par un voyageur
Publié le 24 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Grand Hotel & Spa Tirana, Gestion de l’hôtel
Dear Gary, Thank you for taking the time to leave us a postive review. We are happy to see that you had a fantastic stay with us. We hope to welcome you again at our hotel!Kind regards, Front Desk Team.
