Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
4,2 Propreté de la chambre
3,6 Service et personnel
2,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 14 mai 2024 sur Expedia
그저 좋아요
Commentaires de Gestion de l’hôtel
5 juin 2024 par Anchala , Gestion de l’hôtel
Dear Yoonkyoo,Thank you for your feedback!
1 sur 5
par un voyageur

Worst experience ever

Publié le 9 mai 2024 sur Hotels
I have stayed in a lot of hotels, but this was my worst experience ever even though the place was cheap. The service was still totally disappointing. The check-in was open until 8 PM and we reached there about seven. There was nobody to check us in. We tried ringing The number mentioned a lot of times, nobody answered, and we stood there for about an hour before somebody actually answered the phone and told us how to get in, there were no prior instructions sent and wasted about an hour of our time. When we checked into the room, the towel provided was totally turned off, which I could not believe as how could somebody make a mistake like this
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Anchala , Gestion de l’hôtel
Dear Niita,It sounds like you had an incredibly frustrating experience, especially with such poor service and communication. Waiting an hour without any prior instructions and dealing with a dirty towel are unacceptable issues, regardless of the price. It's disappointing when basic aspects like check-in and cleanliness are mishandled. I apologize for the issues you encountered during your stay.We appreciate your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back for a better experience in the future.Best regards,
5 sur 5
par un voyageur

Private accommodation in the center of Tirana

Publié le 18 avr. 2024 sur Hotels
Private accommodation approx. 30 minutes walk from the center of Tirana. A spacious bedroom with a balcony compensates for the shared kitchen and bathroom. The modern house is in a pleasant residential area surrounded by well-kept gardens. The owners are very accommodating and nice young people. Everything radiates a very pleasant energy.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Anchala , Gestion de l’hôtel
Dear Vitezslav,It sounds like you had a positive experience overall! The spacious bedroom with a balcony and the accommodating owners seem like highlights of your stay. Being in a modern house in a pleasant residential area surrounded by well-kept gardens must have contributed to a comfortable and enjoyable atmosphere. Thanks for sharing your experience and we hope to welcome you back in the future.Best Regards,Anchala
3 sur 5
par un voyageur

Publié le 31 janv. 2024 sur Hotels
The Room was nice, clean and spacious. The staff were also nice. However, the bed was really uncomfortable and you could hear a lot of noise from the rest of the building.
5 sur 5
par un voyageur

Publié le 15 juin 2023 sur Expedia
Very accommodating staff!
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Madison, Gestion de l’hôtel
Dear Shawn,Thank you so much for leaving us a positive review! We're glad you enjoyed your stay with us and were satisfied with our staff.We hope to see you again soon.Best,Madison