Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
3,5 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Review - Stop over for night
Publié le 15 août 2024 sur HotelsWe stayed one night. Had a nice meal in their restaurant. highly recommended.
Commentaires de Gestion de l’hôtel
24 août 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Krishna,Thank you for taking the time to share your experience! We're so glad to hear you enjoyed your stay and your meal in the restaurant. Your recommendation means a lot to us!Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 7 juill. 2024 sur Expedia
par un voyageur
Publié le 21 mai 2024 sur Expedia
The best part is this property is located near the airport. Otherwise, it is a dump - water leaking floor in the room (surprised they knew about it and still assigned to me), bad food/menu choices - particularly for vegetarians. Why would a restaurant in the middle of south India doesn't offer south Indian cuisine but offers north Indian and Chinese food items, still they are all badly cooked.
Commentaires de Gestion de l’hôtel
7 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Ramachandran,Thank you for sharing your feedback with us. We apologize for the inconveniences you faced during your stay. Your comments have been noted, and we will work on improving the issues mentioned. We appreciate your valuable input.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 22 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Thank you for your ranking. We're glad to hear that you enjoyed our product or service overall, and we appreciate you taking the time to share your thoughts with us. We're always looking for ways to improve, and we'll take your comments into consideration.
par un voyageur
Publié le 13 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
We're so grateful for your star rating! It's always nice to hear when our customers are happy with our products or services. We'll continue working hard to make sure you have a positive experience every time you interact with us.
par un voyageur
Publié le 26 mars 2024 sur Expedia
Smelly rooms, dirty carpets, unprofessional staff. This property should not have been listed on Expedia.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Sridhar,We are truly sorry to hear about your experience. Your feedback is valuable to us, and we will address the issues you have raised with our team immediately. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 17 mars 2024 sur Hotels
Poor experience because hotel staff was extremely unprofessional, and rude.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Frank,We are truly sorry to hear about your experience. Please know that we take this feedback seriously and will address this issue with our staff. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Average
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Nearness to the airport is a key strength of the property. However, most rooms and toilets are fairly dated. So needs to be upgraded to be competing with its peers. The staff are very receptive and deal with requests at short notice.
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Amitendra,Thank you for sharing your feedback with us! We are glad to hear that you find our nearness to the airport convenient. Your comments about the rooms and toilets have been duly noted and we will look into upgrades. We appreciate your kind words about our staff's responsiveness and service. We hope to welcome you back in the future.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Pros: closer to airport and efficient check in
Cons: well below expected standard, average food
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Manorangan,Thank you for sharing your feedback with us. We are delighted to hear that our proximity to the airport and smooth check-in process met your expectations. We understand that food plays a crucial role in your overall experience, and we will definitely take your comments into consideration for future improvements.Thanks & Regards,Team Guest Relations
