Note fondée sur 198 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024 sur Expedia
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Only 1problem spa they created. They show the board one price and they add so many extra tax’s they add they not explain and they not given the bill I am disappointed what they done. Shameful.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Tadi,Thank you for sharing your feedback. We're truly sorry to hear about your experience with the pricing and tax details. Transparency is very important to us, and we appreciate your input, as it helps us improve. Your concerns will be shared with the team to ensure better communication in the future. Thank you for your understanding.Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 10 sept. 2024 sur Hotels
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Excellent ambience and dining options. Breakfast is the best part.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Srini,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience and dining options, especially breakfast. We look forward to welcoming you back for another delightful experience!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 28 août 2024 sur Expedia
Rude staff at checkin.
Commentaires de Gestion de l’hôtel
30 août 2024 par Srinivas Ganduri, Gestion de l’hôtel
Dear Guest, Greetings from all of us at Marasa Sarovar Premiere Tirupati!At the outset, I would like to extend my heartiest thanks for choosing to stay with us and thank you for sharing your valuable feedback.I express my deep apologies for having fallen short of your expectations. In spite of our best intentions, there are times when such undesired situations take control. I assure you that my dedicated team and myself have taken a serious note of the comments mentioned by you and have sorted them intending to provide better services during your next stay with us. I once again thank you on behalf of the management and staff of the Marasa Sarovar Premiere Tirupati hotel.On your future visits, please feel free to get in touch with me or my colleagues.Assuring you of our best service and attention at all timesThanks and regards,Srinivas GanduriGeneral Manager
par un voyageur de Monmouth junction
Publié le 21 août 2024 sur Expedia
I liked the property and it’s unique. Attendants are professional and greets everyone. Food is great both alacarte and buffet. Room service is excellent.
Suggestion:
There are no ceiling fans in the room. Middle of the I wanted to stop AC since I was cold. I asked the front desk to provide me the fan but they didn’t have one. I think room should have ceiling fans as an alternative.
Commentaires de Gestion de l’hôtel
21 août 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Naresh,Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed the unique property and found our team professional and welcoming. It’s great to know you liked the food options and experienced excellent room service.We appreciate your suggestion about the ceiling fans and understand how important comfort is. Your input will be taken into consideration as we continue to improve our guest experience. Thank you again for your thoughtful comments!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Srinivas Ganduri, Gestion de l’hôtel
Dear Guest, Greetings from all of us at Marasa Sarovar Premiere Tirupati!It was a pleasure having you stay with us at our hotel. We thank you for sparing your valuable time to evaluate our hospitality and services. Extremely happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and the facilities provided to you were up to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thanks and regards,Srinivas GanduriGeneral Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Returning Traveller, great property, great food and service
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Nishanth,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our property, food, and service met your expectations. We look forward to welcoming you back again soon!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Nice rooms but was bathroom needs more care and maintenance. 5 stars to the Reception and restaurant staff - very courteous and professional which made the stay comfortable. Good job team
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Nirmalkumar,Thank you for your valuable feedback! We appreciate your kind words about our reception and restaurant staff. We will ensure to look into the bathroom maintenance to enhance your experience further. Your praise means a lot to our team!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
