Note fondée sur 192 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Monmouth junction
Publié le 21 août 2024 sur Expedia
I liked the property and it’s unique. Attendants are professional and greets everyone. Food is great both alacarte and buffet. Room service is excellent.
Suggestion:
There are no ceiling fans in the room. Middle of the I wanted to stop AC since I was cold. I asked the front desk to provide me the fan but they didn’t have one. I think room should have ceiling fans as an alternative.
Commentaires de Gestion de l’hôtel
21 août 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Naresh,Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed the unique property and found our team professional and welcoming. It’s great to know you liked the food options and experienced excellent room service.We appreciate your suggestion about the ceiling fans and understand how important comfort is. Your input will be taken into consideration as we continue to improve our guest experience. Thank you again for your thoughtful comments!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Srinivas Ganduri, Gestion de l’hôtel
Dear Guest, Greetings from all of us at Marasa Sarovar Premiere Tirupati!It was a pleasure having you stay with us at our hotel. We thank you for sparing your valuable time to evaluate our hospitality and services. Extremely happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and the facilities provided to you were up to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thanks and regards,Srinivas GanduriGeneral Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Returning Traveller, great property, great food and service
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Nishanth,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our property, food, and service met your expectations. We look forward to welcoming you back again soon!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Nice rooms but was bathroom needs more care and maintenance. 5 stars to the Reception and restaurant staff - very courteous and professional which made the stay comfortable. Good job team
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Nirmalkumar,Thank you for your valuable feedback! We appreciate your kind words about our reception and restaurant staff. We will ensure to look into the bathroom maintenance to enhance your experience further. Your praise means a lot to our team!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur de La Mirada
Publié le 25 mars 2024 sur Expedia
Hotel clean. Breakfast menu good. Dinner menu overpriced for the quality . Room clean and adequate. This is not of the quality of a five star hotel. At best four stars appropriate. Area is quiet. Close to Alpiri. So going to Tirumala is easier. No shopping nearby. For buying anything you have to hire a taxi by or Uber.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Ramana,Thank you for sharing your detailed feedback with us. We appreciate your compliments on the cleanliness of the hotel and the breakfast menu. We have duly noted your comments about the dinner menu pricing and will take them into consideration for improvement. We are glad to hear that you found the room to be clean and adequate and that you enjoyed the quiet area close to Alipiri for easier access to Tirumala. We regret any inconvenience regarding the lack of nearby shopping options, and we value your feedback to enhance the overall guest experience.Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Narada sarovar stay
Publié le 27 févr. 2024 sur HotelsVery good resort property in the holy town of Tirupati. Clean, away from city’s busy streets. Restaurant service is pretty slow. People are discourteous. But for that all other service staff friendly and cordial. Excellent stay to remember and come back again
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Ramesh,We are thrilled to hear that you had a great stay at our resort in Tirupati! We appreciate your kind words about our property and friendly staff. Your feedback about the restaurant service and staff behavior has been noted, and we will work on improving in those areas. We look forward to welcoming you back again for another excellent stay!Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur de Mason
Publié le 25 févr. 2024 sur Expedia
Trash can in bathroom is broken and had rust.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Srinivas Ganduri General Manager, Gestion de l’hôtel
Dear Guest, Greetings from all of us at Marasa Sarovar Premiere Tirupati!At the outset, I would like to extend my heartiest thanks for choosing to stay with us and thank you for sharing your valuable feedback.I express my deep apologies for having fallen short of your expectations. In spite of our best intentions, there are times when such undesired situations take control. I assure you that my dedicated team and myself have taken a serious note of the comments mentioned by you and have sorted them intending to provide better services during your next stay with us. I once again thank you on behalf of the management and staff of the Marasa Sarovar Premiere Tirupati hotel.On your future visits, please feel free to get in touch with me or my colleagues.Assuring you of our best service and attention at all timesThanks and regards,Srinivas GanduriGeneral Manager
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Enjoyed the dining options and
amenities. Food is delicious with a lot if variety.
However, dislike the hotel room- small, not well kept. Stains noted in restrooms and on lamps in living room. Lamps are not in their best condition
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Midhun,Thank you for your feedback! We're delighted to hear that you enjoyed our dining options and amenities, and that you found our food delicious with a lot of variety. We appreciate your feedback regarding the hotel room. We apologize for any inconvenience caused by the size of the room and the condition of the restrooms and lamps. Your comments will be shared with our team for further improvements. We hope you will give us another opportunity to serve you better in the future.Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Great views, well managed and maintained property in a quiet corner.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Marasa Sarovar Premiere Tirupati, Gestion de l’hôtel
Dear Srikanth,Thank you for your feedback! We're thrilled to hear that you enjoyed the great views and found our property well managed and maintained. We strive to create a peaceful and enjoyable experience for our valued customers. We appreciate your support and hope to welcome you back soon.Srinivas GanduriGeneral ManagerMarasa Sarovar PremiereTirupati
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Srinivas Ganduri General Manager, Gestion de l’hôtel
Dear Guest, Greetings from all of us at Marasa Sarovar Premiere Tirupati!At the outset, I would like to extend my heartiest thanks for choosing to stay with us and thank you for sharing your valuable feedback.I express my deep apologies for having fallen short of your expectations. In spite of our best intentions, there are times when such undesired situations take control. I assure you that my dedicated team and myself have taken a serious note of the comments mentioned by you and have sorted them intending to provide better services during your next stay with us. I once again thank you on behalf of the management and staff of the Marasa Sarovar Premiere Tirupati hotel.On your future visits, please feel free to get in touch with me or my colleagues.Assuring you of our best service and attention at all timesThanks and regards,Srinivas GanduriGeneral Manager
