Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent Hospitality
Publié le 24 juin 2024 sur HotelsStaff in the hotel is very courteous and professional. We had a medical Emergency during our stay and Hotel staff was prompt in responding to the call and guided us appropriately.
Thank you.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sterling Yelagiri, Gestion de l’hôtel
Dear Kushal,Thank you for your kind words! We are delighted to hear that our staff provided excellent hospitality during your stay, especially during a challenging time. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,The Sterling Holidays Team
par un voyageur
Publié le 26 sept. 2023 sur Expedia
Over all it’s good experience. Good service
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Sterling Yelagiri, Gestion de l’hôtel
Hi Vignesh,Thank you for the 5 star rating. This motivates us to continue to work hard. We would greatly appreciate it if you can recommend us to your friends & relatives.
par un voyageur
Very disappointing...rooms nothing like in photos
Publié le 14 août 2023 sur HotelsVery disappointed overall. Photos of rooms on this site are completely misleading. They do not look onto the pool. The mattress was lumpy and thin, the curtains did not keep out the light very much so woke early. Not helped by room facing temple outside, with loud music at 6am even though I requested a quiet room. Breakfast was okay, but, overall, way worse than I expected from web-site and Sterling brand. I would not recommend and would not stay here again (though I recommend nearly all the hotels I have reviewed on this web-site). The pool was okay but area around it not very inviting. The staff were using it to play a game of cricket, as they seemed to have little else to do, even though some areas could do with a clean. Linen was clean and shower powerful and hot water but that was about all that was good. Find a better option!
Commentaires de Gestion de l’hôtel
16 août 2023 par Sterling Yelagiri, Gestion de l’hôtel
Dear Michael,We apologize for the disappointment you experienced during your stay. We understand that the photos may not accurately depict the view from the rooms, and we will strive to update them accordingly. Regarding the mattress and curtains, we apologize for any discomfort caused and will address these issues promptly. Furthermore, we regret that the noise from outside affected your sleep despite your request for a quiet room. We will work to improve our soundproofing measures. We appreciate your feedback on breakfast and will consider ways to enhance the overall experience. We apologize for any inconvenience caused by staff using the pool for recreational activities and will remind them of proper usage. We value your input and hope you will consider staying with us in the future as we improve.Sincerely, The Sterling Holidays Team
par un voyageur
Publié le 14 mars 2023 sur Hotels
par un voyageur
not worth for the price paid
Publié le 30 janv. 2023 sur HotelsAn average stay not worth for 7K +
its a worth for 2K to 3K
par un voyageur
More like Sterling Lodge
Publié le 3 janv. 2020 sur HotelsSterling was supposed to be brand you can count on not any more I think. They called me 4 times before checkin to inform there is mandatory grand gala dinner which i need to pay not sure why they coudnt not co-ordinate amongst themselves regarding the same. We stayed one night on Dec 31 night and checked out on Jan 1. Once we checked-in we found the room to be dirty not cleaned properly. Walls were dirty and the room was full of cobwebs. See the images attached. We had asked for iron box during our stay , we even reminded the reception 3 times but they never gave us. They dont have an infant crib present against what hotels.com listing says. Then came the nightmare the mandatary gala dinner, they were blasting the loudspeakers till late night and my infant wasnt able to sleep at all. The next day Jan1 2020 we woke up and wanted to have our breakfast so I went and enquired the timing the mentioned that it was at 7.30am. Given the experience I had so far I went at 8am with a hope that atleast then the breakfast would be ready but again it wasnt and they had it available only at 8.30 or so. Oh yeah I almost forgot the parking situation we had to park the car on the side streets as they dont have enough parking in the front. Overall a terrible experience for the price paid. Its not a 3 star hotel by any means more like a lodge. I would not recommend anyone to stay there.
par un voyageur
reasonable single day visit
Publié le 26 oct. 2019 sur Hotelsthe resort is OK compared to the other steerling properties. it was a good spot for a single day outing. it would have been nice if the properties had some more activities to entertain guest, may be we were there on off season and the occupancy was low
par un voyageur
Publié le 25 mai 2019 sur Expedia
par un voyageur
NOT LOOKED FORWARD TO STAY IN ROOM
Publié le 17 mai 2019 sur HotelsTHE CLEANLINESS - THE FOOD - BASIC BEVERAGES - ALL LACK TOTAL QUALITY FOR THE MONEY CHARGED. NO VALUE FOR THE MONEY PAID AT ALL. VERY BADLY DONE ROOMS- MATTRESSES UNCOMFORTABLE - THE BATHROOM AND TOILET AREA VERY SPARTAN.
Recommandé
pour Tout le mondepar un voyageur de Chennai
Nice place to stay
Publié le 19 juin 2018 sur Expedia
Pour : Comfortable stay, good food and great service
Sterling Resorts is a very decent place to stay & enjoy your vacation. The staff is very friendly and the service is excellent. My daughter was very particular about the food and she was happy. The food items are a bit costly but the quantity is a lot. The breakfast spread was pretty good. The entire staff were very friendly and any request was take care immediately. There are a lot of indoor games and they are well maintained. Pool is there but we didn't use it.
Overall, we are very happy with the stay.
