Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Pasamos buena noche. Muy amables y limpio
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback! We are delighted to hear that you had a pleasant night and that our team was helpful and the room was clean. It's always our aim to provide a comfortable and enjoyable experience for our guests. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Una propiedad pequeña y como escondida pero acogedora.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Harrison, Gestion de l’hôtel
Hola, José. Muchas gracias por estar con nosotros. Esperamos seguir contando con tu cariño y apoyo. Saludos, Tim
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Tim, Gestion de l’hôtel
Hi, Luis! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Tim, Gestion de l’hôtel
Thanks for your kind and lovely words, Alejandro! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Noah, Gestion de l’hôtel
Thank you for rating us with such awesome words, Nathalia! We will strive to keep up with your expectations always. Regards, Noah
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Tim, Gestion de l’hôtel
Hi, Miguel! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim
par un voyageur
Publié le 27 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Lisa, Gestion de l’hôtel
Thanks for rating us superbly, Maribel! Glad to know that you loved our services :) Regards, Lisa
par un voyageur
Publié le 31 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Juan! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 24 mars 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
7 mai 2024 par Ammy, Gestion de l’hôtel
We appreciate your positive rating, Victor! We take pride in providing our guests with a great experience. Regards, Tim.
par un voyageur
Horrible service and not a great place
Publié le 9 mars 2024 sur HotelsWasn't real impressed. The hotel is in located in a great location but reminded me more of a hostel. We had an issue the night we were there with getting in the hotel when we carried fork a night out. The door was locked and no one answered. We banged on the door, called at least 30 times, and rang the bell for 30 minutes. No one answered. We had to stand outside for 40 minutes at 2am waiting to get in. Finally the manager woke up and was very rude about it.
The next day during check out, they said the sheet was stained (it was makeup) and the wanted 50 pesos. I told them they should be giving me a free night for the inconvenience of not getting in during the middle of the night. The receptionist said she would tell the manager and nothing else. I would never stay here again
Commentaires de Gestion de l’hôtel
7 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Royce! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
