Note fondée sur 915 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très bon hôtel

Publié le 19 août 2024 sur Hotels
Hôtel très bien moderne très équivalent à ce qu’on trouve a Tokyo, c’est à dire très propre pas mal de petits accessoires de toilettes, y une taille de chambre petite mais correcte encore une fois pour Tokyo. En plein centre de Kabuchiko à shinjuku. Ils parlent bien anglais à la réception.
Commentaires de Gestion de l’hôtel
21 août 2024 par ALI, Gestion de l’hôtel
"Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par ALI, Gestion de l’hôtel
"Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par ALI, Gestion de l’hôtel
"Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
5 sur 5
par un voyageur

Publié le 27 mai 2024 sur Expedia
Petite chambre mais tranquille et très bien situé
Commentaires de Gestion de l’hôtel
27 mai 2024 par ALI, Gestion de l’hôtel
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
2 sur 5
par un voyageur

Publié le 5 avr. 2024 sur Hotels
Les chambres sont minuscules. Fenêtres condamnées, vieille moquette au sol. Un bonheur pour une personne allergique
Commentaires de Gestion de l’hôtel
5 avr. 2024 par ALI, Gestion de l’hôtel
Merci beaucoup d'avoir séjourné au Citadines Central Shinjuku Tokyo.Nous aimerions partager vos commentaires avec l’ensemble de notre personnel et les utiliserons pour améliorer nos services à l’avenir.Merci beaucoup d'avoir pris le temps, malgré votre emploi du temps chargé, de nous faire part de vos précieux commentaires.Nous avons sincèrement hâte de vous servir à nouveau."
5 sur 5
par un voyageur

Publié le 17 sept. 2023 sur Expedia
Parfait et propre
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Guest Service, Gestion de l’hôtel
Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here.
3 sur 5
par un voyageur

Many issues

Publié le 9 sept. 2023 sur Hotels
Despite the great friendliness of the front desk staff, this hotel faces many issues: - breakfast buffet is clearly below standards. Poor quality food. Clearly not worth a visit. - no international power points (only japanese standard ones). Aircon control only in Japanese language. TV channels only in Japanese language .... - the streets outside the hotel are getting dirtier and dirtier with scary bouncers from clubs disturbing and harassing tourists. Very annoying.
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Guest Service, Gestion de l’hôtel
Thank you for using Citadines Central Shinjuku Tokyo.Regarding some minus points you pointed out, we apologize for the inconvenience caused.We will review the check system and improve it as soon as possible to prevent this from happening in the future.Thank you very much for taking the time to post this while you are busy.We will continue to strive to be a better hotel so that our customers can use it comfortably.We look forward to welcoming you back on your next visit.
3 sur 5
par un voyageur

Publié le 28 avr. 2023 sur Expedia
Matelas vraiment inconfortable
Commentaires de Gestion de l’hôtel
23 mai 2023 par Guest Service, Gestion de l’hôtel
Thank you very much for your recent stay at Citadines Central Shinjuku Tokyo Japan.Every experience you share help and makes us better and hearing feedback like this from our guest is the best way for us to understand the customer experience and it help us to identify ways we can improve.Once again thank you for your time.We are looking forward to welcoming you again and we will serve you better in near future.Best Regards,Guest ServiceThank you very much for your recent stay at Citadines Central Shinjuku Tokyo Japan.Every experience you share help and makes us better and hearing feedback like this from our guest is the best way for us to understand the customer experience and it help us to identify ways we can improve.Once again thank you for your time.We are looking forward to welcoming you again and we will serve you better in near future.Best Regards,Guest Service
5 sur 5
par un voyageur

Publié le 1 avr. 2023 sur Expedia
Localisation pour les transports en commun,service au comptoir de l’hôtel, Petit déjeuner
Commentaires de Gestion de l’hôtel
23 mai 2023 par Guest Service, Gestion de l’hôtel
Thank you very much for your recent stay at Citadines Central Shinjuku Tokyo Japan.I am very happy that you could relax at our hotel.Every experience you share help and makes us better and hearing feedback like this from our guest is the best way for us to understand the customer experience and it help us to identify ways we can improve.Once again thank you for your time.We are looking forward to welcoming you again and we will serve you better in near future.Best Regards,Guest Service
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 nov. 2022 sur Hotels