Ratings based on 948 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Mar. 22, 2024 on Expedia
The property was in good walking distance to various restaurants, subway and shopping. The hotel room was pretty small for 2 adults and a child but this is in Ginza so it is probably normal. The front desk staff was very helpful and spoke English pretty well. Yamato delivery was across the street so it was very convenient to ship luggage from the hotel.
Comment from Hotel Management
Mar. 24, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 24, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.
4 out of 5
by A traveller from Kyoto

Posted Feb. 27, 2024 on Expedia
I enjoyed my stay in this lively area very much.
Comment from Hotel Management
Mar. 8, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Hotels
Stayed for one night, was great room to rest before continuing on our trip. Clean comfortable.
Comment from Hotel Management
Mar. 8, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Feb. 9, 2024 on Expedia
Decorate in a vintage style. Friendly staff, near shopping malls, breakfast is also very good.
Comment from Hotel Management
Feb. 24, 2024 by フロント, Hotel Management
Thank you very much for your stay in hotel monterey. We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
In spite of the location that is sitting in the center of Ginza, it was very quiet and they put me at the end of the hall which I requested. Room was clean and had all the necessities I needed. Complimentary water bottle was nice. One thing that I was surprised they didn’t have was USB ports. Had to have a block to plug in. The mirable shower was very nice. The staffs were very friendly!
Comment from Hotel Management
Feb. 24, 2024 by フロント, Hotel Management
Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
nice location and transportations.
Comment from Hotel Management
Feb. 24, 2024 by フロント, Hotel Management
Thank you very much for your stay in hotel monterey. We really appreciate that gave us a good score. We are looking forward to welcoming you again.
5 out of 5
by A traveller

City Center

Posted Jan. 29, 2024 on Hotels
The hotel is City Center. The staff are helpful and friendly. The room is spacious and clean. I would stay here again.
Comment from Hotel Management
Mar. 8, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by nori, Hotel Management
Thank you very much for your stay in hotel monterey.we really appreciate that gave us a good score.We are looking forward to welcoming you again.