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Hotel New Otani Tokyo The Main

4.5 star property
Family-friendly stay near Shinjuku Gyoen National Garden

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo The Main

Seasonal outdoor pool
Interior entrance
The Main Junior Suite double, Non Smoking
Restaurant
Restaurant
Reviews
9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578
  • Popular LocationTokyo Imperial Palace2 min drive
  • Popular LocationTokyo Midtown3 min drive
  • Popular LocationTokyo Tower3 min drive
  • AirportTokyo (NRT-Narita Intl.)65 min drive

Room options

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Non-smoking

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Non-smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Main Standard Twin, Non Smoking

View from room

The Main Standard Twin, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Deluxe Triple Room, Non Smoking

The Main Deluxe Triple Room, Non Smoking

The Main Deluxe Triple Room, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Quality Semi Double Room, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Quality Semi Double Room, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Main Standard Twin, Smoking

View from room

The Main Standard Twin, Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main room Premium Deluxe Room, Smoking

The Main room Premium Deluxe Room, Smoking

The Main room Premium Deluxe Room, Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Deluxe King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Living area

The Main Junior Suite double, Non Smoking

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

View from room

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hotel New Otani Tokyo Garden Tower
Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1003)
The price is CA $391
per night
CA $494 total
includes taxes & fees
11 Jul - 12 Jul
Hotel New Otani Tokyo Garden Tower

About the area

Tokyo

City center stay.Your stay at this Chiyoda hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Roppongi Hills. Tokyo Tower and Nippon Budokan are also within 3 miles (5 km).

What's nearby

  • Tokyo Imperial Palace - 2 min drive
  • Tokyo Midtown - 3 min drive
  • Tokyo Tower - 3 min drive
  • Nippon Budokan - 4 min drive
  • Tokyo Dome - 5 min drive

Getting around

  • Akasaka-Mitsuke Station - 2 min walk
  • Yotsuya Station - 12 min walk
  • Narita Intl. Airport (NRT) - 66 min drive

Restaurants

  • ‪エリックサウス 東京ガーデンテラス店 - ‬6 min walk
  • ‪フレッシュネスバーガー - ‬3 min walk
  • ‪SATSUKI - ‬2 min walk
  • ‪維新號赤坂店 - ‬4 min walk
  • ‪ガンシップ - ‬12 min walk

About this property

Hotel New Otani Tokyo The Main

Family-friendly stay near Shinjuku Gyoen National Garden
Hotel New Otani Tokyo The Main offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There are 20 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 554 guestrooms or units
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 1964
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE GOLDEN SPA NEW OTANI. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 7:00 PM

Food and drink

  • Buffet breakfast available for a fee daily: JPY 3680-7475 for adults and JPY 3220-4370 for children
  • 20 restaurants and 3 coffee shops
  • 4 bars/lounges
  • Room service available

Things to do

  • Bicycle rentals
  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 4 2024 to August 6 2024 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 7475 for adults, and JPY 3220 to 4370 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

Extra beds are not available for children age 3 and younger.

We should mention

  • The seasonal pool will open May 08 and close July 04.
  • Pool access available from 10:00 AM to 4:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Yuko, DAYTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping and dining.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sergio

Stayed 5 nights in Mar 2024

10/10 Excellent

Hunter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden
Stayed 5 nights in Mar 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Beautiful hotel, amazing staff, great location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Amenities
Very nice, great restaurants
Stayed 4 nights in Mar 2024

10/10 Excellent

Sheila, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near 3 trains, gorgeous grounds, multiple great restaurants and buffet dining overlooking garden. Fitness center is adequate better thsn most hotels, pool was closed. Reception and cleaning staff are top notch. Amenities j clude bathrobe, cotton robe, PJs, toothbrush, razor, facial cleanser and moisturizer, special long wash cloth, fluffy towels and amazingly confortable bed. I requested down pillows, otherwise their nirmal ones are too hard for my neck. The whole place is so quiet. Overall Tokyo is a quiet city considering the millions who live here. Rarely hear a horn or ambulance. I loved this hotel so much I decided to return 3 weeks from now, when my tour ends. You wont be disappointed. I stayed i. The queen bed Shin Edo room, view of the garden.
Stayed 5 nights in Mar 2024

10/10 Excellent

James J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the resturants to be nice but way too expensive.
Stayed 2 nights in Mar 2024

8/10 Good

Scott, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The New Otani Hotel complex itself is a large property with more than one hotel tower. Our stay in the Main building was pleasant. The staff is well suited to help tourists. The room was nice and had lots of space. There was no “VIP access” benefits as touted by Expedia nor the hotel, and, the hotel did not honor our affinity membership with New Otani due to the member number not being “in their system” despite me showing the digital card to them. The Tokyo metro is a five minute or so walk from the hotel, which is good since the surrounding area of the hotel seems to be mostly a commercial business office area, with very limited restaurants, shops or other visitor amenities. The sheer number of guests shows some strain on the staff. For example, they “lost” a reservation we made for one of the restaurants on property, and the male host at the restaurant was not at all friendly about it, which diminished any interest we had in dining in the hotel further. Overall the stay was pleasant, but the value received for the price paid could have been better.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stately, clean and accomodating.
Stayed 7 nights in Mar 2024