Ratings based on 341 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by KICHIJOJI EXCEL HOTEL TOKYU RECEPTION Tatewaki, Hotel Management
Thank you very much for staying at Kichijoji Excel Hotel Tokyu. We are very pleased to hear that you were satisfied with your stay. We will continue to strive daily to ensure that our guests are even more satisfied in the future. If you have any comments or requests, please do not hesitate to let us know. We hope you will consider staying with us again the next time you visit Kichijoji. We look forward to welcoming you back.
by A traveller
Posted Aug. 22, 2024 on Hotels
Hotel was great. I may have been overcharged in lobby bar. Very expensive !
Comment from Hotel Management
Sep. 1, 2024 by Kichijoji Excel Hotel Tokyu Reception Tatewaki, Hotel Management
Dear GuestWe sincerely appreciate your recent stay at Kichijoji Excel Hotel Tokyu. We are delighted to know that you were satisfied with our services. However, we deeply apologize for not meeting your expectations regarding the charges at the lobby bar. Please rest assured that we take your feedback seriously and will use it to enhance our services moving forward. We would be honored if you would consider staying with us again on your next visit to Kichijoji. All of our staff eagerly await the opportunity to welcome you back.
by A traveller
Posted Aug. 21, 2024 on Expedia
Everything nice.
Comment from Hotel Management
Aug. 21, 2024 by Kichijoji Excel Hotel Tokyu, Hotel Management
Mr.shujiThank you for staying at Kichijoji Excel Hotel Tokyu.We are very honored to receive your compliments.All the staff are looking forward to your next visit.Thank you.
by A traveller
Posted Aug. 20, 2024 on Expedia
This hotel is so nice to stay at Kichijoji
Comment from Hotel Management
Aug. 26, 2024 by KICHIJOJI EXCEL HOTEL TOKYU RECEPTION Tatewaki, Hotel Management
Thank you very much for staying at Kichijoji Excel Hotel Tokyu. We are very pleased to hear that you were satisfied with your stay. We will continue to strive daily to ensure that our guests are even more satisfied in the future. If you have any comments or requests, please do not hesitate to let us know. We hope you will consider staying with us again the next time you visit Kichijoji. We look forward to welcoming you back.
by A traveller
Posted Aug. 18, 2024 on Expedia
Very convenient hotel in a fantastic neighborhood!
Comment from Hotel Management
Aug. 26, 2024 by KICHIJOJI EXCEL HOTEL TOKYU RECEPTION Tatewaki, Hotel Management
Thank you very much for staying at Kichijoji Excel Hotel Tokyu. We are very pleased to hear that you were satisfied with your stay. We will continue to strive daily to ensure that our guests are even more satisfied in the future. If you have any comments or requests, please do not hesitate to let us know. We hope you will consider staying with us again the next time you visit Kichijoji. We look forward to welcoming you back.
by A traveller
Posted Aug. 16, 2024 on Expedia
Everything is great!!!
Comment from Hotel Management
Aug. 22, 2024 by Reception TATEWAKI, Hotel Management
Dear shujiThank you very much for staying at Kichijoji Excel Hotel Tokyu. We are very pleased to hear that you were satisfied with your stay. We will continue to strive daily to ensure that our guests are even more satisfied in the future. We hope you will consider staying with us again the next time you visit Kichijoji. We look forward to welcoming you back.
by A traveller
Posted Aug. 15, 2024 on Expedia
My HQ is in Mitaka, and I always choose the Kichijoji Excel Tokyu when available. The dining options are great on property but you also have many great dining and shopping options within a 10 min walk. Convenient to the train station as well. The staff is on point and the hotel is super clean and safe. Yes, the rooms are a little dated, but they are comfortable and clean. I travel for business and pleasure more than 60 nights a year and its everything I look for in a hotel.
Comment from Hotel Management
Aug. 26, 2024 by KICHIJOJI EXCEL HOTEL TOKYU RECEPTION Tatewaki, Hotel Management
Dear Kevin,Thank you very much for your continued patronage of Kichijoji Excel Hotel Tokyu. We are delighted to hear that you were satisfied with your stay. We will continue to strive to ensure that all our guests have a pleasant experience. If you have any feedback or requests, please do not hesitate to let us know. We look forward to the pleasure of welcoming you back to our hotel in the near future.
by A traveller
Posted Aug. 4, 2024 on Expedia
Thank you!
Comment from Hotel Management
Aug. 22, 2024 by Reception TATEWAKI, Hotel Management
Dear FrankThank you very much for staying at Kichijoji Excel Hotel Tokyu. We are very pleased to hear that you were satisfied with your stay. We will continue to strive daily to ensure that our guests are even more satisfied in the future. We hope you will consider staying with us again the next time you visit Kichijoji. We look forward to welcoming you back.
by A traveller
Posted Jul. 31, 2024 on Expedia
the location to the train station, Inokashira Park, shopping, night life and Ghibli Museum, Mitaka.
by A traveller
Posted Jul. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Reception TATEWAKI, Hotel Management
Dear guestThank you very much for staying at Kichijoji Excel Hotel Tokyu. We are very pleased to hear that you were satisfied with your stay. We will continue to strive daily to ensure that our guests are even more satisfied in the future. We hope you will consider staying with us again the next time you visit Kichijoji. We look forward to welcoming you back.
