Note fondée sur 245 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 11 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2023 par MIMARU東京銀座EAST Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel and staying with us and also taking your precious time in giving us full score on our hotel services. We really appreciate your effort.We would really love to welcome you in near future.Once again thank you so much.Best RegardsFront Desk Team
5 sur 5
par un voyageur

Publié le 12 juill. 2023 sur Expedia
Wow ! Just perfect for the price. Thank you !
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Front Desk Team, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write such a wonderful for us. We are beyond delighted to know that you enjoyed your stay. We hop you had a delightful experience during your trip in Japan, and hope to see you again in the future!
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par MIMARU Tokyo Ginza EAST Front Desk Team, Gestion de l’hôtel
Dear KYUNGSUN ,Thank you for the perfect rate and for staying with us MIMARU TOKYO GINZA EAST! It is our pleasure to hear that you had a great time. We are looking forward to see you in the near future! Best regards,
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Great hotel, staff was very helpful and friendly.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MIMARU Tokyo Ginza East Front Desk Team, Gestion de l’hôtel
Dear Cristobal Thank you for the review and for staying with us MIMARU TOKYO GINZA EAST! We are glad to hear you had a great time while you were staying here. We will make sure to share this information with our team. It is our pleasure to hear that we were helpful and you had a comfortable stay. We are looking forward to see you in the near future! Best regards,
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par MIMARU Tokyo Ginza EAST Front Desk Team, Gestion de l’hôtel
Dear guest, Thank you very much for your perfect rate! We are flatered to be able to welcome you.if you plan to come to Japan again, we are more than welcome! We look forward to seeing you again in the near future! Best regards, MIMARU Tokyo Ginza East Front Desk Team
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for staying with us, and we appreciate it for taking time for the rating! We are pleased to hear that you had a comforatble stay with us. We are lookiing forward to welcoming you back soon at MIMARU Tokyo Ginza East.
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par MIMARU Tokyo Ginza EAST Front Desk Team, Gestion de l’hôtel
Dear guest,Thank you for leaving a kind review. We hope to see you again.
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Great property. More room than most. Stayed in Pokemon themed room and presented very well.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and we appreciate it for taking time for the feedback.It is such a plesure to hear that you enjoyed your time in Pokemon room!Thank you onca again and we are looking forward to welcome you back soon at MIMARU Tokyo Ginza East.
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for staying with us, and we appreciate it for taking time for the feedback!We are pleased to hear that you had a comforatble stay with us.We are lookiing forward to welcoming you back soon at MIMARU Tokyo Ginza East.
4 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Hotel limpio cuarto grande cómodo . Lo q no me gustó es q si quieres q lo limpien y hagan el cuarto te cobran Solo pasan por la basura y a cambiar toallas
Commentaires de Gestion de l’hôtel
9 sept. 2024 par MIMARU TOKYO GINZA EAST Front Desk Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our clean and comfortable rooms. As we are an apartment hotel, our cleaning schedule differs from other hotels. Regarding cleaning, on a daily basic our cleaning staff collects the trash, change the towels and refill the toilet paper. On 4th day and 7th day, our cleaning staff do below.・Collecting Trash・Change Towels・Refill Toilet Paper・Bed Making・Vacuum CleaningWe apologize if our housekeeping policy did not meet your expectations. Our goal is to provide our guests with the flexibility to choose their preferred level of service, and we appreciate your comments as they help us improve. We hope to have the pleasure of welcoming you back for an even better stay in the future. If there's anything specific we can do to make your next visit more enjoyable, please let us know !