Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2023 sur Expedia
We found garbage of someone sick on the balcony... The overall cleaness could be better. That killed our expectations to what we looked for. They compensated us we a late check in.
The lack of soundproofing, we had a family upstaire the first night walking loud and making noise with chairs and table. We called the concierge and the second night was better.
Checkout time could be at 11h am.
Commentaires de Gestion de l’hôtel
5 août 2023 par Minn Ueno-Iriya Hotel Management, Gestion de l’hôtel
Dear Guest,Thank you for choosing Minn Ueno-Iriya as your accommodation. We sincerely apologize for the inconvenience you experienced during your stay. We take guest feedback very seriously, and your comments have been duly noted.We deeply regret the presence of garbage on the balcony and any cleanliness issues you encountered. This falls below our standards, and we will take immediate action to improve our cleaning procedures to prevent such occurrences in the future.Regarding the soundproofing, we understand how crucial a peaceful environment is for a pleasant stay. We apologize for the disturbance caused by the noise from the family staying upstairs. We have addressed this matter with our concierge team to ensure better monitoring and response to noise-related concerns.We are glad to hear that the late check-in compensation was helpful. We value your satisfaction, and we will continue to work on enhancing our services to meet your expectations.Once again, we apologize for any inconveniences, and we hope you will give us another opportunity to serve you better in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par ホテルMinn上野入谷, Gestion de l’hôtel
きょうこ様この度はホテルMinn上野入谷のご宿泊と評価をしていただきまして誠にありがとうございます。満点の評価をいただき、大変うれしく思います。また、快適にご利用いただけたことをうれしく思います。フィードバックは大変ありがたく、今後も優れたサービスを提供していくための原動力となります。今後ともよろしくお願いいたします。素晴らしい一日をお過ごしください。
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Minn Ueno Iriya Team, Gestion de l’hôtel
Dear Liam, Thank you for your recent stay at Hotel Min Ueno Iriya and for your review. We are pleased to hear that you had a pleasant stay with us. Your feedback is very much appreciated and encourages us to continue to provide you with excellent service. We look forward to welcoming you back soon. Have a wonderful day.
par un voyageur
Publié le 7 août 2024 sur Expedia
love that there’s a washer/dryer and communication was a breeze!
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Minn Uenoiriya Team, Gestion de l’hôtel
Dear kaye,Thank you so much for your wonderful feedback and for taking the time to share your experience with us! We’re delighted to hear that you found the washer/dryer convenient and that communication with us was smooth. Your satisfaction is our top priority, and we’re thrilled to have met your expectations. We look forward to welcoming you back in the future!
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Minn Ueno Iriya Team, Gestion de l’hôtel
Dear Fang Hsiu,Thank you for your recent stay at Hotel Minn Ueno Iriya and for taking the time to rate us. We are thrilled to receive your perfect score and are glad that you had a pleasant experience with us.Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future. Have a wonderful day!Warm regards,Hotel Minn Ueno Iriya Team
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Minn Ueno Iriya Team, Gestion de l’hôtel
Dear Chun,Thank you for your recent stay at Hotel Minn Ueno Iriya and for taking the time to rate us. We are thrilled to receive your perfect score and are glad that you had a pleasant experience with us.Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future. Have a wonderful day!Warm regards,Hotel Minn Ueno Iriya Team
par un voyageur
Publié le 14 juin 2024 sur Expedia
Large room, comfortable beds. Great washer/dryer combo. Wish there were more towels.
Commentaires de Gestion de l’hôtel
15 juin 2024 par minn ueno iriya staff, Gestion de l’hôtel
Dear Chris, thank you very much for staying at minn ueno iriya. Extra towels can be provided upon request from staff.All of our staff are happy that you wrote such a wonderful review. We look forward to seeing you again if we have another opportunity. thank you very much,
par un voyageur
Publié le 28 mai 2024 sur Expedia
It was around popular restaurants, and sightly busy streets, but was mostly next to other apartment-like structures. Responses from staff for extra toilet paper/towels were met by email and was responded immediately in 20 minutes. Had a nice check-in area to drop off bags day of to be locked in, until the check in time of 3PM. Beds were comfortable and the shows were a plus. Hotels used a code instead of a key to log in, it was helpful with multiple people sharing the room. Balcony was spacious, looking down at the people below to the streets. 5 min away from 7/11. Alot of us didn't want to leave.
Commentaires de Gestion de l’hôtel
30 mai 2024 par minn ueno iriya staff, Gestion de l’hôtel
Dear Kyaw, thank you very much for staying at minn ueno iriya. All of our staff are happy that you wrote such a wonderful review. We look forward to seeing you again if we have another opportunity. thank you very much.
par un voyageur
Good stay in a confortable apartement
Publié le 18 mai 2024 sur HotelsClean apartment, large shower, very comfortable. We slept very well, beds with good mattresses.
Kitchen accessories are enough for a short or medium stay.
No key needed for the apartment access : no risk to lose it, and more independance to each of the residents.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Minn Uenoiriya, Gestion de l’hôtel
Thank you for staying at Minn Uenoiriya.We are pleased to hear your compliments.I am looking forward to seeing you again.Thank you.
par un voyageur
Deluxe room
Publié le 17 avr. 2024 sur HotelsCheck in was very easy. Staff is also available on call which helps for later check ins. Deluxe room was very nice and clean.
It was big enough for a group of 6 guys although there is only one bathroom in the room. There is another bathroom in the lobby. Shower is spacious and there is a washer/dryer combined unit. Very pleasant experience! Will definitely want to stay again in the future! Staff is also available for chatting and they even helped me do some research for nice places to visit!
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Minn ueno iriya staff, Gestion de l’hôtel
Thank you for choosing to stay at the newly renovated minn ueno iriya. All of our staff are very happy to hear that you enjoyed your stay with us and for your wonderful review.We look forward to seeing you again if you have another opportunity.
