Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,0 Service et personnel
4,1 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us, we hope to welcome you again soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
The check in screen did not show the door code so checking in was a little hectic but the operator was able to help us switftly.
Commentaires de Gestion de l’hôtel
20 août 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in. We're glad to hear that our operator was able to assist you swiftly. We appreciate your understanding and we are currently working on fixing the issue that you encountered.Thank you for staying with us, and we hope to welcome you back soon.
par un voyageur
Great location and comfortable place
Publié le 23 juill. 2024 sur HotelsThe apartment was in a good location, close to major shopping and train stations. The apartment was good size for Tokyo standard and comfortable. The apartment offered a lot of amenities including washer and dryer (I did not use it due to short duration of our stay). Only downside was small elevator that required multiple trips for our group and the link to register did not work, so I had to register at the door. I also had to prompt the management to get the registration code..
Commentaires de Gestion de l’hôtel
23 juill. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us and taking the time to share your feedback. We are glad to know that you enjoyed your stay!The check-in code is sent to all our guests prior to arrival, however some booking sometimes fail to deliver messages to guests correctly.We hope that we may have the pleasure of welcoming you again during your next visit!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Comfortable stay for family of four. The location is close to train and bus transportation with shopping, convenience stores and dining and Haneda Airport Shuttle nearby. The bedroom is very comfortable. The tatami room smelled like there may have been some mold. Other than that it was a pleasant stay.
Commentaires de Gestion de l’hôtel
9 août 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us and for sharing your feedback, we appreciate it! We are glad to know that you had a pleasant stay.Regarding the tatami room, we have double checked but there is no mold. The rice straws used to make the mats do have a specific smell, however. Thank you again for choosing us, we hope that we may have the pleasure of welcoming you again during your next trip!
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us, we are glad to know that you enjoyed your stay! We hope to welcome you again during your next trip!
par un voyageur
Publié le 11 juill. 2024 sur Expedia
close to everything but not too crowded! very recommended!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for your review, we are delighted to know that you enjoyed your stay with us! We look forward to welcoming you again.
par un voyageur
Fair
Publié le 10 juill. 2024 sur HotelsWe chose this apartment for its location, which was convenient for our purposes, and for the number of separate sleeping areas. These objectives were accomplished, however, the apartment itself and the lack of conveniences therein were just so-so. There is no place to hang towels, BA is very small even by Japanese standards, washer instructions were for a wrong unit (washer was also damaged but operational), communication was difficult, check-in instructions are extremely convoluted (to be fair, this appeared to be common in Japan - must be a translation thing). Overall, fair, but nothing to rave about
Commentaires de Gestion de l’hôtel
11 juill. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us and for sharing your feedback with us, we appreciate it! We will use it to improve our services.In the meantime, we hope that we may have the pleasure of welcoming you again during your next trip!
par un voyageur
Clean and well stocked
Publié le 10 juill. 2024 sur HotelsStayed at the Park Residence due to proximity to office in Omori as well as the ability to accommodate a family of 5. Hotels in the Tokyo area are fairly small and it's rare to find one that can accommodate a large family without having to get two rooms. This apartment filled that need. Having a kitchen with small fridge, microwave, dishes, and two burner hotplate was a nice bonus, along with a washer and dryer, though you'll need laundry soap. A few blocks walk to Omori or Omorikaigan stations, one block to Ito Yokado for groceries. Clean and nice! Would stay here again with a larger group, but with a smaller group or if we didnt need the kitchen would opt for a regular hotel instead.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us and taking the time to share your experience! We are glad to know that you had a pleasant time. We hope that we may have the pleasure of welcoming you again during your next visit!
par un voyageur
Publié le 27 juin 2024 sur Expedia
登記人住麻煩～對於有3 C障礙的人很不方便、可以簡化一點
Commentaires de Gestion de l’hôtel
22 juill. 2024 par BON客服團隊, Gestion de l’hôtel
您好。感謝您此次選擇我們的公寓以及您對我們的評價。我們會誠心接受您寶貴的意見改善公寓的品質。如果有機會，期待您再次的到來。
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par BON Lodging Customer Support Team, Gestion de l’hôtel
Thank you for staying with us, we hope to welcome you again soon!
