Note fondée sur 546 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great location and nice design.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front team, Gestion de l’hôtel
Dear Mr./Ms. Christian, Thank you very much for staying at The Royal Park Canvas Ginza Corridor. Thank you again for your high evaluation of our hotel's location and design. We look forward to having you stay with us again when you visit Tokyo. All of our staff look forward to serving you. Best regards, Front team
par un voyageur
Trop bruyant
Publié le 15 août 2024 sur HotelsHôtel en plein centre de Ginza en revanche qui donne sur une bretelle routière et sur les voies de chemin de fer. L'isolation phonique est insuffisante pour compenser cette proximité.
Hôtel tres impersonnel qui manque cruellement de personnels accueillants.
Niveau de service quasi nul dans la nouvelle logique "help yourself" - personne pour le check out réalisé face à une machine.
Je pense que l'on peut trouver bien mieux dans la zone pour des budgets similaires.
Commentaires de Gestion de l’hôtel
15 août 2024 par Front team, Gestion de l’hôtel
Dear Mr./Ms. Trop bruyantNous vous remercions pour votre séjour au Royal Park Canvas Ginza Corridor.Nous tenons également à vous remercier d'avoir pris le temps, malgré votre emploi du temps chargé, de rédiger un commentaire sur notre hôtel.Nous sommes désolés de ne pas avoir pu vous fournir un service satisfaisant lors de votre séjour.Nous prendrons en compte vos commentaires et nous nous efforcerons d'améliorer nos services à l'avenir.N'hésitez pas à repasser nous voir lorsque vous viendrez à Tokyo.Toute l'équipe de l'hôtel se réjouit de vous revoir bientôt .
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Bien situé, près de bon restaurant .
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Front team, Gestion de l’hôtel
Dear Mr./Ms. Marie-Claire,Thank you for staying at The Royal Park Canvas Ginza Corridor. Thank you also for taking time out of your busy schedule to write a review of our hotel. We are very pleased to hear that you enjoyed your stay with us. All of our staff hope to have the pleasure of welcoming you back again. Best regards,Front team
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Front team, Gestion de l’hôtel
Dear Mr./Ms. Paul,Thankn you for staying at The Royal Park Canvas Ginza Corridor. It is our greatest pleasure to realize that you were satisfied with your stay. Thank you for your awesome rating. We will continue our effort to provide the best service for our guests. Please do not hesitate to contact us if there ae any point of improvement you found. All of our staff look forward to welcoming you back again.Best regards,Front team
par un voyageur
Publié le 17 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Front Office, Gestion de l’hôtel
Dear Mr./Ms. SteveThank you for staying at The Royal Park Canvas Ginza Corridor.We apologize for the delay in replying to your post.Thank you very much for your perfect rating.We hope you enjoyed your stay at our hotel.We sincerely look forward to serving you again when you travel to Tokyo.Front Office
par un voyageur
Publié le 19 oct. 2024
Good starting point for walking around the Ginza. Subway station 10 minute walk away.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Front team, Gestion de l’hôtel
Dear Mr./Ms Mark,Thank you very much for staying at The Royal Park Canvas Ginza Corridor.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very pleased to hear your compliments about our location.We will make every effort to satisfy our guests in terms of service as well.Please stop by again when you are in the neighborhood.Our staff looks forward to serving you.Best regards,
par un voyageur
Publié le 27 sept. 2024 sur Expedia
This property is conveniently located a few minutes walk from the Ginza Metro station. There is a 7-11 across the street and many food options all around. The hotel staff are friendly and knowledgeable. Room was larger than expected and well appointed. Great for solo travellers and couples.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Front Team, Gestion de l’hôtel
Thank you for staying at The Royal Park Canvas Ginza Corridor.We are very pleased to hear that you are satisfied with our hotel's accessibility, staff and room facilities.We look forward to serving you again. Front Team
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Front Team, Gestion de l’hôtel
Thank you for staying at The Royal Park Canvas Ginza Corridor.Thank you again for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very honored that you are satisfied with our hotel.We look forward to serving you again. Front Team
par un voyageur de Melbourne
Publié le 26 sept. 2024 sur Expedia
Good location near shopping district and sub way. Plenty of restaurants within walking distance.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Front team, Gestion de l’hôtel
Dear Mr./Ms. Mun, Thank you for staying at The Royal Park Canvas Ginza Corridor. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very pleased to hear your compliments about our location and facilities. We will continue to strive to provide you with services that will satisfy your needs. We hope you will visit our hotel again when you are in the neighborhood. Our staff looks forward to serving you again. Best regards ,
par un voyageur
Publié le 26 sept. 2024 sur Hotels
The hotel isn’t far from the train. Very good bars/restaurants nearby ($$$). In-room A/V setup not user friendly.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Front team, Gestion de l’hôtel
Thank you for staying at The Royal Park Canvas Ginza Corridor.Thank you for taking time out of your busy schedule to write a review of our hotel.We are very honored that you are satisfied with our accessibility, restaurant and bar.We apologize for the difficulty in understanding how to use the AV equipment in your room. We will share your feedback with our staff and make improvements. Front team