Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not great! Older.
Publié le 7 janv. 2019 sur HotelsHotel is pretty run down. Not super clean. They never fixed my in room safe. We even had to ask for towels to shower.
Commentaires de Gestion de l’hôtel
28 févr. 2019 par Julius , Gestion de l’hôtel
Sorry for that, we will be more vigilant of this thing's in the future.
thank you for your comment.
par un voyageur de Colorado USA
Publié le 21 sept. 2018 sur Expedia
I needed assistance with the safe in the room. One staff looked at the safe briefly but he never came back. I also had difficulty turning on the TV and the staff would not come to my room to assist on 9/18 at 9:00 p.m. the hotel is good for the price but the staff needs more customer service training.
par un voyageur
Poor hotel that needs improving
Publié le 14 août 2018 sur Expedia
Pour : Just the close to town centre location.
Contre : The service which includes the staff, but mainly the facilities which were very poor.
Emplacement : Location was near the town centre and port area, with restaurants and shops close by. You can pick up transport by road and sea here.
The staff were reasonably helpful, but the room was tatty and the toilet would not work correctly. This was something that was not corrected during our complete stay. The front area of he hotel looks like it has never been properly finished, and includes a big broken section of the sea wall.
Having booked a room that included breakfast, we requested something that was not on display. We were told that this was ok to have, but when it arrived it didn't look very appetising at all, and so was not eaten . At the end we were charged for it, as we were told that it was extra. This charging should have been made evident before we ordered it. Several times we did not have any tea or coffee topped up when the room was cleaned, and had to keep asking for it. The same happening with the soap and shampoo. The only good reason to stay in this hotel, is its location, which is near the town centre but still quiet.
par un voyageur
Publié le 2 août 2018 sur Hotels
It was a nice place, located near the market and local shopping areas.
Commentaires de Gestion de l’hôtel
16 août 2018 par Juilus , Gestion de l’hôtel
thank you for your positive response and hope to see you again.
Recommandé
pour Tout le mondepar un voyageur
Publié le 31 juill. 2018 sur Expedia
par un voyageur
Publié le 3 juill. 2018 sur Hotels
par un voyageur
Publié le 19 juin 2018 sur Expedia
Didn't clean my room every day. Only got 1 bottle of water in room. to purchase soda on lobby was 100 peso each where the normal vending machine cost is 50 and 26 in store. Toilet was hard to flush and often didn't work. water was set to a preset temp so it was only hot - you had to turn water on and off to keep it from getting too hot - control was under sink in another room
par un voyageur
Days Toledo
Publié le 19 juin 2018 sur ExpediaNo available transport service
Pool was dirty
Staff are nice but no options to offer to cater customer needs
Flies in dining area
par un voyageur
Publié le 11 juin 2018 sur Expedia
The front of the hotel in nice because you can see the ocean and the neighboring island. It is a peir not a beach. The pool is non functioning. We are disappointedbecause the AC is not working well. Their is no good water pressure in the shower. The bathroom always got clogged. It is nasty. The carpert is torned out. The hotel needs renovation. Unfortunately it is the only hotel in Toledo City so we have no choice.
par un voyageur
So-so stay
Publié le 19 févr. 2018 sur HotelsA so-so stay. There was no slippers available.
