Note fondée sur 346 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,0 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Expedia
i was bitten by bedbugs all over my body, when i took this issue to the front desk they just rudely told me that because i booked online i was unable to get a refund through them. after my talking to an expedia agent briefly and having them tell me i needed to speak to the hotel staff i tried calling back later to cancel and was screamed at that again i cannot cancel because i booked online.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for reaching out to us. Pests are an issue we take very seriously, and we follow a rigorous pest control schedule to keep them at bay. Rest assured, we will alert our specialist and have them follow up immediately. Regarding a refund, as mentioned, you must contact Expedia.com, as your reservation was created through this platform. We wish you well.
par un voyageur
Publié le 31 août 2024 sur Expedia
Definitely not updated, or clean. Room smelled like smoke.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Relations , Gestion de l’hôtel
Dear Kerry,We're sorry to hear that you didn't have a good experience with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We always want our guests to have the best experience possible, so we will be sure to discuss all of your comments internally and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you and change your perceptions.
par un voyageur
Pittsburgh to Chicago
Publié le 19 août 2024 sur HotelsNice place for an overnight stay. Close to the turnpike.
par un voyageur
Publié le 19 août 2024 sur Hotels
The room was so so. The bathroom door had a notch cut out of it so the door could open as the toilet was sticking out further. The "connecting" door to the next room was blocked by a table and the door was taped around the door frame. The bed was comfortable, the lamp next to the bed closet to the door did not work. The tub was so small I could barely fit in it to take a bath, the tub was also a little dirty. I probably will not stay here again.
par un voyageur
Great for the price
Publié le 3 août 2024 sur HotelsNothing fancy but great for the price.
par un voyageur
Publié le 3 août 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Mike,We appreciate every bit of feedback, as it helps us make our service all the better. In this regard, please contact us with any specific aspects you encountered while with us that were not up to par.
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 25 juill. 2024 sur Expedia
There was no breakfast area. All I wanted was a toaster.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The property manager is very nice
par un voyageur
Publié le 24 juill. 2024 sur Hotels
