Note fondée sur 270 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
3,6 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 5 mai 2024 sur Hotels
Hôtel correct. Petit déjeuner médiocre
5 sur 5
par un voyageur de Kennewick

Publié le 5 oct. 2024
Very basic average place. Not terrible not great. Hallways and stairwells smelled kind of funny. Decent enough breakfast.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Paresh Patel, Gestion de l’hôtel
Thanks for sharing your feedback about your stay. We're glad to hear that you found the breakfast to be decent. We apologize for any unpleasant odors in the hallways and stairwells. We'll take your comments into account as we continue to improve our facilities. We hope to have the opportunity to serve you better in the future. We're committed to providing a more enjoyable experience for our guests.
1 sur 5
par un voyageur de Muskego

Publié le 25 août 2024 sur Expedia
There’s no working WiFii in the rooms. The front desk would not switch rooms to accommodate. Had to sit in the lobby till late night to get work done.
Commentaires de Gestion de l’hôtel
27 août 2024 par Paresh Patel (GM), Gestion de l’hôtel
We apologize for any inconvenience you may have experienced during your stay regarding our internet connection. Your satisfaction is our top priority, and we take your feedback seriously.
5 sur 5
par un voyageur

Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
We would like to thank you for your 10 out of 10 score, you appreciated our effort. It's our goal to provide the best possible experience for every guest.
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
The hotel was accommodating.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
Providing excellent customer service is our top priority. We're pleased that our efforts were appreciated. Thank you for your positive feedback!
3 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
We would like to thank you for your kind score, you appreciated our effort. It's our goal to provide the best possible experience for every guest.
4 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
We were very comfortable for a one night stay.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
We love to have the opportunity to welcome you back for a longer stay in the future.
5 sur 5
par un voyageur

Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
We would like to thank you for your 5 out of 5 score, you appreciated our effort. It's our goal to provide the best possible experience for every guest.
4 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
Carpets we very dirty. Hair dryer cord was gross. Refrigerator needed to be defrosted. Bed was ok
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We apologize for the cleanliness issues you encountered. We understand that a clean and comfortable environment is essential for a pleasant stay. We'll take immediate steps to address the carpet, hairdryer cord, and refrigerator problems.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, with a much improved experience.
4 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
Friendly Staff, Clean Rooms, great location… will book here again next year.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kumar, Gestion de l’hôtel
We're glad you appreciated our friendly staff, clean rooms, and great location. We strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back next year! We'll do our best to make your stay even better.