Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2020 sur Hotels
Todo en general perfecto. La única pega la recepción, no nos informaron de que la piscina tenía un suplemento de 4€/persona (hicimos la reserva a través de hoteles.com) y nos lo intentaron cobrar.
No nos lo especificaron en ningún momento. Finalmente, viendo que llevamos razón nos dieron los 5 tickets sin coste alguno.
Al hacer el check out volvieron q sacar el tema diciéndonos que no era culpa suya y que si hubiéramos llamado al camping nos lo hubieran comentado ellos directamente (las maneras un poco bruscas).
Por lo demás todo bien, sobretodo los socorrieras de la piscina. Muy amables en todo momento.
Commentaires de Gestion de l’hôtel
30 juill. 2020 par Recepción , Gestion de l’hôtel
Buenos días Inmaculada,
Ninguno de los compañeros de recepción fue brusco con usted en ningún momento, únicamente se le informó de la situación. En cualquier caso, hemos tomado nota y hecho evidente la información respecto a la piscina, para evitar posibles malos entendidos. En cualquier caso, agradecemos su opinión y la utilizamos para mejorar.
par un voyageur
Publié le 3 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Recepción, Gestion de l’hôtel
Buenas tardes Juan,
Agradecemos su puntuación y esperamos que se decida a volver a visitarnos en cualquier otro momento.
par un voyageur de Portugal
Publié le 3 oct. 2019 sur Expedia
Camping El Greco Toledo Bungalow No 1
The only thing we liked was it was clean . It was more like a night in a night in a worn out shed . My wife or I could not even go to the toilet with out waking the other up as the floor squeaked that loud when you tried to walk to the toilet . I slept in the 2nd bedroom in the single bed or rather tried to but it was that worn out , it gave me a back ache as it drooped in the middle so did not get much sleep at all . My wife was also woken up with Kittens and cats under the floor making a noise most of the night in this so called wooden bungalow , that is a joke . One night in this place is enough . I complaint in the morning to the person in charge of the reception and he obviously did not care in the slightest as all he did was shrug his shoulders and said ,” What can I do” . So not impressed with the attitude of the management either . We will certainly not be back and when anyone ask about it , we will tell then how bad it was , you can be sure of that .
Commentaires de Gestion de l’hôtel
13 oct. 2019 par Recepción, Gestion de l’hôtel
Dear guest,
We are very sorry to know that your stay with us was not as expected and we pay attention at your words, as it´s important for us to hear from our guests, though we would also like to explain ourselves with certain questions: the charm of our bungalows is that they are made out of wood and in a natural environment, so this means in the silent night sometimes you can hear the animals around the place. Many of our guests do like that, but we also understand that not everyone does.
We are also sorry , as you did consider that our reaction when you complained was not as helpful as you would have wanted it to be. Of course, we always try to please our guests, as that is what we work for, but we don´t always have a solution in our hands.
Anyway, we have paid attention to all your remarks and we will work to try to improve our service, so we invite you to come visit us again and we are very sure you will change your mind.
par un voyageur de Tasmania
Publié le 15 mai 2019 sur Expedia
Great location, fairly quiet, bus stop at the entrance.
Commentaires de Gestion de l’hôtel
5 juin 2019 par Reception, Gestion de l’hôtel
Thanks a lot for your nice words.
par un voyageur
Ci resta un buon ricordo
Publié le 2 janv. 2019 sur HotelsUna buona accoglienza da parte del personale cortese. Il bungalow era ben attrezzato.
Commentaires de Gestion de l’hôtel
14 janv. 2019 par Recepción, Gestion de l’hôtel
Agradecemos sus amables palabras y esperamos volver a recibirles pronto en nuestras instalaciones.
par un voyageur
Publié le 2 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2019 par Recepción, Gestion de l’hôtel
Muchas gracias por su buena puntuación.
par un voyageur
estancia camping el greco Toledo
Publié le 10 oct. 2018 sur HotelsCommentaires de Gestion de l’hôtel
12 oct. 2018 par Recepción, Gestion de l’hôtel
Agradecemos su calificación y esperamos que cuente de nuevo con nosotros en futuras estancias.
Un saludo.
par un voyageur
Publié le 19 juin 2018 sur Expedia
Too hot in The cabin. The cabin is small and dull.
Commentaires de Gestion de l’hôtel
23 juin 2018 par Reception, Gestion de l’hôtel
Dear guest,
All our bugalows have air conditioned, so you can control the temperature. We´re very sorry you didn´t like the decoration.
