Note fondée sur 448 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2024 sur Expedia
Only need additional chair in the room… and dishes…
par un voyageur
Publié le 19 oct. 2023 sur Expedia
Breakfast was just muffins and coffee
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Hotel Management, Gestion de l’hôtel
Dear Julie, Thank you for choosing us and sharing a review of your stay. We appreciate your feedback on our breakfast offerings. We aim to provide a convenient and simple start to the day, and we'll consider your comments for possible improvements. Your input is valuable to us, and we hope to serve you even better during your next stay.Sincerely,Hotel Management
par un voyageur
Publié le 29 août 2023 sur Expedia
Le personnel est chaleureux et à l’écoute, la suite est fonctionnelle et peut contenir tout ce dont nous avons besoin pour y vivre plusieurs jours. C’est propre et confortable. Vraiment génial pour se cuisiner un petit repas, faire notre lavage, bien se reposer avant de poursuivre notre route.
Commentaires de Gestion de l’hôtel
29 août 2023 par Hotel Management, Gestion de l’hôtel
Dear Line, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great that you enjoyed your comfortable suite, fully equipped kitchen [or kitchen amenities], and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Management
par un voyageur
Super bien
Publié le 26 avr. 2023 sur HotelsVraiment bien personnel très accueillant , très gentils, très propre
Commentaires de Gestion de l’hôtel
30 avr. 2023 par Hotel Management, Gestion de l’hôtel
Dear Mario, Thank you for sharing your experience at Extended Stay America with us. We are thrilled to hear that our staff provided excellent service and that you found our hotel welcoming, friendly, and clean. We strive to provide a comfortable and memorable experience for all of our guests, and we are glad we could exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Management
par HELENE
Publié le 24 déc. 2016 sur Hotels
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Front desk clerk was welcoming
par un voyageur de Detroit
Publié le 14 oct. 2024 sur Expedia
par un voyageur
CLEAN
Publié le 9 oct. 2024 sur HotelsLooking for an inexpensive and clean place to stay and this hotel met the need. Friendly staff. Very clean.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
I have now encountered this lady twice and both times she was extremely rude & disrespectful. I have stayed in many hotels and she hasvto be in the top 2 worst staff iive ever had to deal with. If she doesnt like people she shouldnt be working with the public. I will never stay in the establishment again as long as she is on staff that day!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Carla,Thank you for sharing your concerns about your recent stay with us. We sincerely apologize for the poor service received from our staff. The behavior you described is highly unusual and does not align with our standards or values. We take concerns like this seriously. We assure you that this will be addressed with our team, and we will take the necessary steps to prevent it from happening again. We appreciate you for bringing this matter to our attention. We truly hope this unfortunate situation will not prevent you from staying with us again. We look forward to having the opportunity to give you the hospitality experience you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Helpful staff, polite
