Note fondée sur 431 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2024 sur Expedia
Only need additional chair in the room… and dishes…
par un voyageur
Publié le 19 oct. 2023 sur Expedia
Breakfast was just muffins and coffee
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Hotel Management, Gestion de l’hôtel
Dear Julie, Thank you for choosing us and sharing a review of your stay. We appreciate your feedback on our breakfast offerings. We aim to provide a convenient and simple start to the day, and we'll consider your comments for possible improvements. Your input is valuable to us, and we hope to serve you even better during your next stay.Sincerely,Hotel Management
par un voyageur
Publié le 29 août 2023 sur Expedia
Le personnel est chaleureux et à l’écoute, la suite est fonctionnelle et peut contenir tout ce dont nous avons besoin pour y vivre plusieurs jours. C’est propre et confortable. Vraiment génial pour se cuisiner un petit repas, faire notre lavage, bien se reposer avant de poursuivre notre route.
Commentaires de Gestion de l’hôtel
29 août 2023 par Hotel Management, Gestion de l’hôtel
Dear Line, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great that you enjoyed your comfortable suite, fully equipped kitchen [or kitchen amenities], and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Management
par un voyageur
Super bien
Publié le 26 avr. 2023 sur HotelsVraiment bien personnel très accueillant , très gentils, très propre
Commentaires de Gestion de l’hôtel
30 avr. 2023 par Hotel Management, Gestion de l’hôtel
Dear Mario, Thank you for sharing your experience at Extended Stay America with us. We are thrilled to hear that our staff provided excellent service and that you found our hotel welcoming, friendly, and clean. We strive to provide a comfortable and memorable experience for all of our guests, and we are glad we could exceed your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Management
par HELENE
Publié le 24 déc. 2016 sur Hotels
par un voyageur
Publié le 26 août 2024 sur Expedia
A good comfortable, clean, and safe place to stay.
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Expedia
Check-in was easy and quick. Staff friendly. Built in kitchen was convenient with a fridge and stove which was definite a plus. But the floors were not clean at all. My white socks were black on the bottom. I was afraid to go without them for fear my feet would be black too. I went thru at least 6 pairs of socks for the 2 day stay. Hopefully the black washes out of all of them. Under the heater/AC unit there was cobb webs with hair and dirt stuck in them. When first walking into the room it smelled like old fry grease. Not very pleasant. The room stated that the bed size was a queen, but it felt more like a double. It seemed really small for my husband and I which are of average size.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Wendy, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any cleanliness oversights you had during your stay. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back soon.Sincerely,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Hotels
