Ratings based on 603 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 19, 2024
It's just crowded in the area and was a little difficult to navigate the parking.
Comment from Hotel Management
Jun. 21, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you, Kerin!
by A traveller
Posted May 25, 2024
Comment from Hotel Management
Jun. 16, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you, Benjamin!
by A traveller
Toledo weekend
Posted Mar. 26, 2024 on HotelsVery clean hotel with great staff. Pool was ice cold and pool towels were sparse thin and smaller than bath towel. Hot tub not working. I booked hotel because of hot tub. Post on website that it’s drained and nonfunctional
Comment from Hotel Management
Mar. 31, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you, Marijean, for taking the time to provide your feedback! I would like to mention that we do not advertise the hot tub online! I'm sorry for the inconvenience you faced during your stay. If there is anything else, we can do to assist you please contact the front desk! Again, Thank you!
by A traveller
Posted Mar. 24, 2024 on Expedia
Comment from Hotel Management
Apr. 17, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you, Katee'ra!
by A traveller from West bloomfield
Posted Mar. 10, 2024 on Expedia
There were holes on the halls and door at the room had to be forced to close, it did not automatically closed. The driving area had humongous potholes. Since was leaking and making noise when sleeping. Room was clean so that was good. AC had no label so it was tremendously hard to make it work as intended. Overall very limited hotel. Breakfast was supposed to have fruit and there was no fruit at breakfast, at night the coffee was cold as ice.
Comment from Hotel Management
Mar. 15, 2024 by Front Office Manager-Kilie Chambers, Hotel Management
Hello Luis, Thank you for your feedback! However, some of this information is very misleading! Next time, please reach out to the General Manager to resolve these issues!
by A traveller
Posted Mar. 9, 2024 on Expedia
I really enjoyed my stay. And plan to visit again. The pool water was great and really enjoyed it. Thank you for a wonderful experience.
Comment from Hotel Management
Mar. 10, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you, for your feedback!
by A traveller
Posted Mar. 9, 2024 on Expedia
Comment from Hotel Management
Apr. 10, 2024 by Front Office Manager-Kilie Chambers, Hotel Management
Thank you!
by A traveller from Brooklyn
Posted Mar. 9, 2024 on Expedia
Stayed for an event. It had tons of dining areas close by. Super friendly staff. Will definitely stay there again
Comment from Hotel Management
Mar. 9, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you for the feedback!
by A traveller
Posted Mar. 6, 2024 on Expedia
Staff were great, parking lot is okay.
Comment from Hotel Management
Mar. 8, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank You, Tom, for your feedback!
by A traveller
Posted Mar. 3, 2024 on Expedia
It was very nice but came to relax in hot tub but was told it was down and not going to be fixed. Needs to be taken off amenities list.
Comment from Hotel Management
Mar. 5, 2024 by Front Office Manager- Kilie Chambers, Hotel Management
Thank you for your feedback!
