Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2018 sur Expedia
Bien située et confortable
Petit déjeuner complet très apprécié
Commentaires de Gestion de l’hôtel
14 sept. 2018 par Ash, Gestion de l’hôtel
Merci beaucoup pour votre comments.
par un voyageur
Publié le 31 juill. 2017 sur Hotels
service a la clientèle moyen a notre arrivée mais mieux au départ et au dejeuner. déjeuner quand mémé bon mais très peu d'espace pour les clients, seulement 3 tables
chambre confortable et propre
Commentaires de Gestion de l’hôtel
17 mai 2019 par GM, Gestion de l’hôtel
Thank you for your comments regarding your stay. Your feedback is very important and we can assure you that we will use the information to create an enjoyable experience for all our guests. We hope to see you again soon.
par un voyageur
Our stay
Publié le 21 sept. 2024 sur HotelsBed was cozy, bathroom was sketchy and smelt like a dirty gym
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Mahi, Gestion de l’hôtel
Dear Justin ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.God bless,Mahi SGeneral Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Good price and breakfast.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Mahi, Gestion de l’hôtel
Thank you for your kind words
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Mahi, Gestion de l’hôtel
Dear Marybelle ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.God bless,Mahi SGeneral Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Mahi, Gestion de l’hôtel
Thank you for words
par un voyageur
Publié le 23 août 2024 sur Expedia
Clean
par un voyageur
Roach motel
Publié le 18 août 2024 sur HotelsNot really sure where to start…we arrived later in the evening so, I ran in to check us in, drop our bags off and run to find dinner for my family and I. The night staff was very nice. When we finally arrived to the room, I Made a joke about it being a"roach motel" not knowing it would actually be a reality. When we woke up the next morning,we went down to breakfast, the man at the counter was rude about me asking for plates and cups. The waffles you get to make were delicious. But,when we got back to our room to pack up and leave, there were at least three decent sized cockroaches in the room we were sleeping in!
From the cigarette burns in the bedding to the rude staff and the creepy crawlies, I urge you, do your research. Even if it's just for a quick stay. 6.5 stars is too much for this place.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Mahi, Gestion de l’hôtel
I understand your disappointment and level of frustration, this is not the kind of experience we want any of our guests to have. I shared your comment with member of management, and I sent you an email addressing your comments and action we have taken. Because of your diligent housekeeping were able to go to the floor above you and turn the shower off. Again thank you both for your swift action and for staying with us!
par un voyageur
Will not go back
Publié le 18 août 2024 sur HotelsManagement was very helpful when we brought issues to his attention. When we arrived there were individuals sitting in the parking lot between vehicles drinking and smoking. The room was a king size with a jetted tub. The air conditioner did not work, there was hair in the jets of the tub, and the toilet did not flush properly.
We asked for another room. The manager walked with us to the new room so we could review it together. The second room was better but still had hair in the tub. We did stay but were very cautious about where and what we did.
par un voyageur
Publié le 3 août 2024 sur Expedia
