Note fondée sur 288 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Bellbrook
Publié le 31 août 2024
Commentaires de Gestion de l’hôtel
31 août 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 30 août 2024 sur Hotels
Quick stop while passing through. Price was right. Needs updating. Supposed to be no smoking. As soon as we opened the hallway door to the rooms we were hit by a strong smell of weed. Our room smelled like smoke. Outlet that the fridge and microwave were plugged into was hanging out of the wall.
Commentaires de Gestion de l’hôtel
31 août 2024 par Management, Gestion de l’hôtel
Dear Tony, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
par un voyageur
Publié le 16 août 2024 sur Hotels
Awesome!
Commentaires de Gestion de l’hôtel
17 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Joel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PERRYSBURG. We sincerely appreciate your comments regarding you having an awesome stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.We hope to continue to provide great experiences for you here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
suitable
Publié le 14 août 2024 sur HotelsSatisfied with this room
Commentaires de Gestion de l’hôtel
15 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Brian. The staff and I at the Red Roof Inn Perrysburg appreciate your 10/10 score following your stay. I am happy that you were satisfied with your room. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Expedia
The sheets has big nasty stauns on them. An no housekeeper on site to change them. Was given sheets to change myself. Very unsatisfied!! Will not book again!!
Commentaires de Gestion de l’hôtel
13 août 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Meka,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PERRYSBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with cleanliness of the sheets and any other concerns that you mentioned. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Decent room
Publié le 8 août 2024 sur HotelsDecent room at a good price. No frills but the room was clean and fairly quiet despite being near a highway.
Commentaires de Gestion de l’hôtel
11 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Lisa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Perrysburg. I was happy to read that the reasonable rates, the clean room and other positive highlights met your expectation, resulting in a 10/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Keygan, We at the RED ROOF INN PERRYSBURG are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Did not appear to be in the best area and not very clean or updated at all. No amenities ,except a pool but did not use. The noise was all night with a door slamming shut in hallway and neighbors alarm going off and being snoozed 6 times. It was cheap and photos didn't look bad. But there was a horror film motel in parking lot. I think people lived there, not sure. Bathroom was dirty. Not again here!
Commentaires de Gestion de l’hôtel
2 août 2024 par Latunde RediResponse Specialist, Gestion de l’hôtel
Dear Keith,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PERRYSBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness, the area and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it's disheartening to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We wish you all the best in your future travels.Sincerely,LatundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Hannah,Thank you for taking the time to complete our survey. The staff at the Red Roof Inn Perrysburg and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Very truly yours,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Good value for a hotel near highway. Problem with these inexpensive hotels is contains lots of full time residence. They tend to treat it like their house and don't respect travelers. No security back door broke and won't shut.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Timothy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PERRYSBURG. At red Roof we are happy to know that you made us your choice of stay and found us to be a good value hotel. However, regarding your comment of the back door and all the other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
