Note fondée sur 294 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Leanne,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Perrysburg. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 20 oct. 2024 sur Hotels
It was a brd
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Ryan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Perrysburg and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Sandra, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Augusta - Washington Road. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 10 sept. 2024 sur Hotels
The condition of the hotel was a bit worn and it was difficult to get to. It looked like it was right off the highway, but then we had to go through a parking lot and down some back roads to get to it. The staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 6/10 score and comments regarding your recent stay at the Red Roof Inn Perrysburg. Though our staff were friendly and helpful, it's saddening to hear that you weren't pleased with our appearance and found our location to be difficult to get to. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 8 sept. 2024 sur Expedia
...
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Christine, The staff at the Red Roof Inn Perrysburg and I are delighted to see your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 3 sept. 2024 sur Hotels
It was clean and convenient. Great price. Would stay there again.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Elaine, Everyone here at the Red Roof Inn Perrysburg was proud to see your 8/10 score. I am happy that our cleanliness, convenience and great prices pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur de Bellbrook
Publié le 31 août 2024
Commentaires de Gestion de l’hôtel
31 août 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 30 août 2024 sur Hotels
Quick stop while passing through. Price was right. Needs updating. Supposed to be no smoking. As soon as we opened the hallway door to the rooms we were hit by a strong smell of weed. Our room smelled like smoke. Outlet that the fridge and microwave were plugged into was hanging out of the wall.
Commentaires de Gestion de l’hôtel
31 août 2024 par Management, Gestion de l’hôtel
Dear Tony, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management
par un voyageur
Publié le 16 août 2024 sur Hotels
Awesome!
Commentaires de Gestion de l’hôtel
17 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Joel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PERRYSBURG. We sincerely appreciate your comments regarding you having an awesome stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.We hope to continue to provide great experiences for you here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
suitable
Publié le 14 août 2024 sur HotelsSatisfied with this room
Commentaires de Gestion de l’hôtel
15 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Brian. The staff and I at the Red Roof Inn Perrysburg appreciate your 10/10 score following your stay. I am happy that you were satisfied with your room. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
