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Best Western Plus Gran Marques

3.0 star property
3-star hotel near San Carlos Golf Club

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Photo gallery for Best Western Plus Gran Marques

Check-in/check-out kiosk
Exterior
Business centre
Lobby
Standard Room, 2 Double Beds, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090
  • Plaza Sendero Toluca
    ‪4 min drive‬
  • Galerias Metepec Shopping Center
    ‪8 min drive‬
  • San Carlos Golf Club
    ‪12 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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Lobby

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About the area

Toluca

Heart of Toluca.At this Toluca hotel, you'll be within 3 miles (5 km) of San Carlos Golf Club and 6 miles (10 km) of Las Americas Plaza. Galerias Metepec Shopping Center and The Cosmovitral are also within 6 miles (10 km).

What's nearby

  • Plaza Sendero Toluca - 4 min drive - 3.5 km
  • Town Square Metepec - 6 min drive - 6.2 km
  • The Cosmovitral - 8 min drive - 9.9 km
  • Galerias Metepec Shopping Center - 8 min drive - 8.4 km
  • San Carlos Golf Club - 12 min drive - 11.7 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive

Restaurants

  • ‪Fisher's - ‬3 min walk
  • ‪Toks - ‬11 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪El Don de la Tía Antojitos Mexicanos. - ‬9 min walk
  • ‪Barbacoa los Ahuehuetes - ‬8 min walk

About this property

Best Western Plus Gran Marques

3-star hotel near San Carlos Golf Club
There's a restaurant on site. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Best Western Plus Gran Marques also features multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Toluca hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Dining venue
Best Western Plus Gran Marques offers 24 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Exterior

Best Western Plus Metepec & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
3.4 out of 5, 490 reviews
Best Western Plus Metepec & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Gran Marques

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca

Best Western Plus Gran Marques Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 233 reviews
Rating 8 - Good. 57 out of 233 reviews
Rating 6 - Okay. 45 out of 233 reviews
Rating 4 - Poor. 25 out of 233 reviews
Rating 2 - Terrible. 30 out of 233 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Myrna

Stayed 4 nights in Dec 2024

8/10 Good

Leonor

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Octavio

Travelled with family and small children, Business traveller
Breakfast bad service, the rooms didn’t have soap.
Stayed 1 night in Jul 2024

4/10 Poor

Rigoberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
No ac
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice and the place is quiet and safe
Stayed 1 night in Apr 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Efren

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities
The hot water takes to long to come out in the shower.
Stayed 1 night in Oct 2023

4/10 Poor

ROBERTO

Disliked: Property conditions & facilities
Didn’t like it
Stayed 1 night in Jul 2023

2/10 Terrible

juan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Argelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was good. Great staff.
Stayed 1 night in May 2022

2/10 Terrible

Evaristo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The business center was not working so I couldn't take a conference on those days. Everything else was very good!
Stayed 1 night in Jul 2019

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Quite fine for the price, everyone was very kind. There is only missing a business center, I couldn't take a work conference.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not recommendable.
Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.

10/10 Excellent

Carlos jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities
En general es bueno tiene todo lo que se necesita
Stayed 1 night in Nov 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COSAS BUENAS Y MALAS
En lo general la estancia estuvo placentera, sin embargo considero importante mencionar que El estacionamiento está muy incómodo para los que traen camioneta, le falta mantenimiento, por poco y caigo en una coladera, porque no soporto el peso. En el caso de la habitación, mi comentario es en relación al baño, aunque estéticamente está bonito, es poco funcional el no contar con una puerta o cortina, al bañarse todo se salpica hacia afuera y lo que sí fue muy lamentable fue que nos tuvimos que bañar con agua fría, por más que le movía a tratar de que saliera caliente, jamás lo conseguí. Algo MUY IMPORTANTE, no cuentan con mucho personal de servicio, sin embargo, nos atendió una señorita de nombre Marlene que la felicito por la atención, tuvo que hacerla de recepcionista, mesera pero siempre con una actitud de servicio impecable. MIS FELICITACIONES.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesús

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy Nataly

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, las camas y la habitación muy espaciosa, lo mejor fue que había desayuno incluido
Stayed 1 night in Nov 2024

10/10 Excellent

ALEJANDRO CAMPOS

Stayed 2 nights in Oct 2024