Senate Luxury Suites Hotel Reviews

Note fondée sur 980 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs

4,0 sur 5

86 % des clients le recommandent

4,2 Propreté de la chambre

4,1 Service et personnel

4,2 Confort de la chambre

3,8 État de l’hôtel

avis de clients DE TRAVELOCITY

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2 sur 5

A éviter

Publié le 24 sept. 2022 sur Hotels

Hôtel est laissée à l’abandon. L’évaluation datait de 2020. L’agent à la réception nous disait que les services (spa, gym ) était en rénovation mais c’était que des belles paroles… il n’y a plus de service faute de personnel… Salle repas malpropre..

1 sur 5

Publié le 23 déc. 2023 sur Expedia

They have been closed since September. That would've been nice to know before I booked my stay in October for a December check-in. Thankfully, Expedia refunded me. @Expedia, you should take this place off of the booking site.

1 sur 5

Publié le 17 nov. 2023 sur Hotels

They are not even open. Sign on the door says closed for renovations no longer accepting reservations. DO NOT BOOK THIS HOTEL. If you do you get there and have nowhere to stay but still be charged. I purchased the travel insurance but was told by AIG that them being closed was not grounds for reimbursement. Oh and Hotels.com says they have to contact them before they can issue a refund......... good luck when they are closed

1 sur 5

Hotels.com is pathetic

Publié le 6 nov. 2023 sur Hotels

The hotel was closed for renovation. Hotels.com still made the reservation and took my money for a hotel that was closed down. Pathetic. And took over 2 hours with customer service to make other arrangements.

1 sur 5

Publié le 30 oct. 2023 sur Expedia

Hotel was closed

2 sur 5

Publié le 31 oct. 2022 sur Expedia

The website stated breakfast was included. On both mornings of my stay, there was nothing to drink aside from coffee. The juice machine was inoperable. The food options were bleak at best. The day I got there, there was a big sign in the elevator "Sorry for the inconvenience, no breakfast today". If they were having supply or staff issues I believe an email or a discount applied. Lastly upon checkout, I was informed that a $50 charge would be put back on my card. I was not informed of any charges upon check in.

2 sur 5

Publié le 10 oct. 2022 sur Expedia

The hotel was in bad shape but it had clean rooms

4 sur 5

Ce voyageur a laissé seulement une note Publié le 4 oct. 2022 sur Hotels

1 sur 5

Awful

Publié le 25 sept. 2022 sur Hotels

Hands down one of the worst hotels I’ve ever stayed in… and I’ve stayed in a Motel 6 that was much better. Parking is a terribly lit torn up parking lot out back, with the main door poorly signed when arriving after dark. You enter in the basement and take an elevator up to the main floor. The stench is unreal… even worse in the elevator. I had To cover my nose. The girl at check in was rude and very obviously did not want to be there. I can’t Say that I blame Her - the place is awful and I have A feeling she is treated poorly. The suite was old, musty, paint chipped off closet doors, hair in the shower, one room was so tiny the bed barely fit. The tv in the living room was not working. Beds were uncomfortable. Towels were thinner than my tee shirts and less absorbent. There was a small coffee machine with no lid on the pot… and no coffee. An ironing board… with no iron. The area is loud - a lot of traffic noise and sirens. We didn’t attempt breakfast due to the nastiness of the place. I am Pretty laid back and do not expect perfection - but do NOT stay at this awful hotel.

3 sur 5

Ce voyageur a laissé seulement une note Publié le 22 sept. 2022 sur Hotels

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