Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel très propre, personnel accueillant.....
Publié le 18 oct. 2015 sur HotelsRien à dire c' était trés bien et en plus des fruits pour le petit déjeuner,
par un voyageur de Bryan
Publié le 9 nov. 2024
check in was ok. however, in the room, the carpet was stained terribly, and dirt in the corner in the bathroom along with a live bug. There was no bath towels. The remote for the TV did not work. The receptionist had to go get new batteries.
after a couple of hours the room smelled old and stale, like old cigarette smoke not cleaned out. It was a non smoking room so I had to assume it was never cleaned out properly from before.
the breakfast was very minimal, the waffle iron was not on. the juice machine did not work. one gallon jug of juice and one of milk sat on the counter.
One of the worst rooms I have ever stayed in!!!
Commentaires de Gestion de l’hôtel
21 nov. 2024 par DP, Gestion de l’hôtel
We’re very sorry to hear about your experience and appreciate your detailed feedback. Cleanliness and comfort are top priorities for us, and it’s clear we fell short during your stay. Your concerns about the room condition, amenities, and breakfast setup have been noted, and we’ll address them with our team to ensure improvements. We regret the inconvenience caused and hope for the chance to provide a much better experience in the future.
par un voyageur de Columbia
Publié le 24 sept. 2024 sur Expedia
Stains on carpet...microwave busted...mold on bathroom ceiling...burn holes in bedding and an odor in room. Never staying there again. Was suppose to have kingand was given 2 queens.
Commentaires de Gestion de l’hôtel
21 nov. 2024 par DP, Gestion de l’hôtel
We’re very sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and we regret that we fell short in several areas. Your feedback has been shared with our team to address these concerns and make necessary improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Filthy towels. Dangerous hair dryer, no battery in smoke detector. Brown streak on wall ??? Awful toilet seat. No drain stopper etc. Filthy carpet.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024
When I walked in my room there was a chair in the way and I almost fell. Then when I went to lay on the bed it was sunk in the middle so bad I had to put pillows in it just to try to get comfortable and the springs were also poking me. There was no phone for me call front desk, and I am handicap and could not walk that long hallway and stairs again I was to tired. When I left in the morning I told man at the front desk and all he said was it will be better next time, and I told him there WONT BE A NEXT TIME.
par un voyageur
Publié le 14 sept. 2024
This is by far the worst hotel I have ever stayed at. The bed sank in very badly in the middle and you can feel the springs. This bed should be in a dumpster not in a hotel where people stay. I will never stay here again and I advise anyone who reads these reviews not to either.
