Note fondée sur 376 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
1,5 Service et personnel
3,8 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Bien situé agréable séjour …
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Avalon Suite, Gestion de l’hôtel
Thank you so much for your review! Your feedback really means a lot to our team. Hope to host you again soon.
par un voyageur
Publié le 10 nov. 2023 sur Expedia
I loved the safety of it. There is a 24h doorman who you can't get passed by without showing your ID (unless he recognizes you). The greeting upon arrival was fast and the flat was clean, practical, very comfortable and well designed. Perfect for a single traveller like me.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Avalon Suites, Gestion de l’hôtel
Thank you for leaving us with a review! We would love to host you again in the future!
par un voyageur
Publié le 26 oct. 2023 sur Expedia
C’était une découverte satisfaisante pour une premiere fois. C’est un bon rapport qualité/prix meme si l’etat de la douche pourrait etre meilleur (saleté dans les coins) ainsi que plusieurs murs blancs avec des traces de valises.
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Avalon Suites, Gestion de l’hôtel
Thank you for leaving us with a review Luc. We are constantly trying to improve our guest service experience and your review helps us in achieving that goal.
par un voyageur
Publié le 22 sept. 2023 sur Expedia
Good
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Avalon Suites, Gestion de l’hôtel
Thank you for leaving us with a review!
par un voyageur
Publié le 1 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2023 par Avalon Suites, Gestion de l’hôtel
Thank you for leaving us with a review!
par un voyageur
Publié le 12 juin 2023 sur Expedia
Had unit 2717 for the week for work and was just great. View from bedroom was amazing. Most responsive.
Commentaires de Gestion de l’hôtel
14 juin 2023 par Avalon Suites, Gestion de l’hôtel
Thank you for review! We are working towards making the guest experience better and your review helps us. Our team greatly appreciates it!
par un voyageur
False advertising
Publié le 27 avr. 2023 sur HotelsWe had booked a Presidential Suite. On the Hotels.com app, the pictures showed a luxury suite with high-end amenities. It showed 2 separate bedrooms with a nice view. The suite that we got was a very cheap version of it. It can only be described as a student apartment with holes on the walls, dirty floors and cheap finishes. The "second bedroom" was actually a bed in the living room with a glass wall around it. No privacy, uncomfortable. This is total false advertising. I reached out to the management who claimed that this is also a Presidential Suite (which is true and listed as such on their website) and that the nice ones "were unavailable". I inquired about some sort of compensation with no response and the team ignored all subsequent messages from me. I reached out to the manager Pablo Martinez on the Hotels.com app and did not receive any response. No other contact is available to communicate with. We are looking forward to going back to Toronto but we will not stay at the Avalon Suites with this experience (mainly the total lack of ability to engage in a conversation from the management).
Commentaires de Gestion de l’hôtel
30 mai 2023 par Avalon Suites, Gestion de l’hôtel
Thank you for your review. We apologize for the issues that you faced during your stay. We are working towards improving our overall guest experience and communication. Your review is a learning experience for our team and we are always trying to provide a better experience to our guests.
par un voyageur
Publié le 29 janv. 2023 sur Expedia
Bon super bien
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Pablo Martinez, Director of Operations, Gestion de l’hôtel
Thank you for your feedback. If there is something that we could have done to make your stay better do not hesitate to contact us. We will be happy to host you again any time in the future.
par un voyageur
Publié le 13 janv. 2023 sur Expedia
par un voyageur
Publié le 10 janv. 2023
