Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,1 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Hôtel très bien décoré, propre et staff adorable. Mais chambre ultra petite (c’est un vrai casse-tête pour ouvrir de grandes valises et les laisser ouvertes), bruyante quand vous êtes à l’étage du billard qui est accessible jusqu’à 22h, et très chères au vue du quartier et de ce qu’on peut avoir chez des concurrents pour le même prix. Je ne reviendrai pas.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Alyssa , Gestion de l’hôtel
Dear Amal, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We're glad to hear that you appreciated the décor, cleanliness, and our lovely staff. However, we apologize for any inconvenience caused by the room size and noise from the billiards floor. We aim to provide value for our services and will consider your comments about pricing. We're sorry to hear you won't be returning but we appreciate your stay and feedback. If there's anything else you'd like to share or if there's anything we can do to improve, please let us know. Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Beautiful, comfortable, but I ended up checking out 1 day earlier, the room was not made up when I left (at 2 pm), so I asked if they could reduce the invoice or offer a late check-out option and they did not budge. The hotel was quiet, not high season by any means so they likely didn,t lose a booking. Also, having to go to another floor for coffee in the morning is a bit annoying . Since the restaurant doesn't open until 8 am, coffee in the morning was complicated.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Alyssa , Gestion de l’hôtel
Dear Martine, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We're glad to hear that you found our hotel beautiful and comfortable. However, we're sorry to hear about the issues you experienced with the room not being made up and the inconvenience with coffee in the morning. Your feedback is valuable to us, and we will address these concerns with our team to ensure a better experience for our guests in the future. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more seamless stay. Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Très belle hôtel, service et propreté irréprochable.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Alyssa , Gestion de l’hôtel
Dear Jean-Francois, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We're thrilled to hear that you enjoyed your stay and appreciated our hotel's service and cleanliness. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable experience. Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 15 sept. 2023 sur Expedia
Super hébergdment!
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Alyssa, Gestion de l’hôtel
Dear Camille, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future. Warm regards, Alyssa, on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 11 août 2023 sur Expedia
Très bel hôtel, très bien situé. Décoration des chambres et des parties communes extraordinaires.
Personnel accueillant et efficace.
Commentaires de Gestion de l’hôtel
12 août 2023 par Alyssa , Gestion de l’hôtel
Dear Anthony, Thank you for your feedback with regards to your recent stay with us at Gladstone House! Thank you for sharing your experience at our hotel. We are delighted to learn that you enjoyed our beautiful location as well as the exceptional decoration of our rooms and common areas. Our welcoming and efficient staff strives to provide you with a memorable stay. We hope to have the pleasure of welcoming you again soon! Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 26 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2023 par Alyssa, Gestion de l’hôtel
Dear Caroline, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 1 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2023 par Alyssa, Gestion de l’hôtel
To our valued guest, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 26 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2023 par Alyssa , Gestion de l’hôtel
To our valued guest, Thank you for your feedback with regards to your recent stay with us at Gladstone House! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at Gladstone House
par un voyageur
Publié le 10 sept. 2022 sur Expedia
très beau secteur! service de restauration excellente!
Commentaires de Gestion de l’hôtel
13 sept. 2022 par Monica, Gestion de l’hôtel
Merci Dominic!!!
par un voyageur
Publié le 27 août 2022 sur Hotels
Excellente localisation super plusieurs choses et endroits à maximum 15 mns de marche
Commentaires de Gestion de l’hôtel
30 août 2022 par Monica, Gestion de l’hôtel
Merci Gilles! S'il vous plait, revenez bientôt!
