Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2023 sur Expedia
THIS IS A FRAUDULENT LISTING. Don't waste your time and money by booking this property.Unfortuanately I fell into the trap by booking this....got a call from the owner just few hours before the check-in time and was told that someone else has booked the place and my reservation did not go through even though my payment was processed through Expedia. The owner gave some lame excuse and clearly was a cheater. Expedia made an alternative arrangement since they were not able to make contact and was convinced that something is wrong with the listing. They should remove the listing so that others don't get scammed.
par un voyageur
Publié le 3 janv. 2023 sur Expedia
JUST DON'T, BIGGEST SCAM. Let me start by saying that this property owner does NOT communicate with you. I called multiple times asking about check-in instructions and no response. I decided to buy another place for my party and me because I had no way into the property. While in this other location, I receive an email from this property owner stating that someone from my party attacked another renter??? I was not even in the area and have proof. I asked them to provide proof of someone in my party attacking someone and was left on read. This is very embarrassing and unprofessional of the owner. If you wanna save yourself money, STAY AWAY FROM THIS PLACE. Your money is better off elsewhere reliable and professional.
I have yet to receive a refund for the place. Although it was "un-refundable", without any check-in instructions due to the owner not responding, how was I supposed to even check in? When attempting to call them they did not pick up once, and only started messaging me back when I apparently "attacked someone". Instead of being accusatory, the owners should learn how to run their businesses. Honestly surprised other people gave this place a rating higher than 0, must've been fake reviews.
Also, don't ever try and get a refund or any help from Expedia workers. Their "virtual agents", will not only take forever to respond but will write you fake emails when you ask for proof that they have sent in a request for your refund. Worst experience ever.
par un voyageur
Publié le 11 nov. 2022 sur Expedia
It was clean but overall poor communication, it took us 3 times to call for them to answer when we got there, the beds were rock hard, I was told check in was at 3pm but when I got there I had to pay $50 because “check in was at 5pm” also wasn’t told we would be staying with somebody else until we got there
Commentaires de Gestion de l’hôtel
13 nov. 2022 par Amanda , Gestion de l’hôtel
Hi !!Our apologies you thought checkin was at 3. It’s actually 5 pm. But we were happy to comply with your early check in request. Thanks for staying with us
par un voyageur
Publié le 14 oct. 2022 sur Expedia
Great
Commentaires de Gestion de l’hôtel
17 oct. 2022 par BJ , Gestion de l’hôtel
Thanks