Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par manager, Gestion de l’hôtel
thank you so much for staying with us
par un voyageur
Publié le 18 sept. 2024 sur Hotels
I pick the rooms with the two bunk beds as they are more suited to heavier folk. The shower is spacious and works well.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par manager, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Every thing was perfecty
Thank you very much!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par manager, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Staff was not good didn’t even provide drinking water only option was in room drink water from bathroom tap
Commentaires de Gestion de l’hôtel
22 sept. 2024 par manager, Gestion de l’hôtel
Hello NirmalThe hotel does not provide bottle of water. You booked a dorm at 25. You can drink water from the tap , it clean water in Canada. You could also buy a bottle of water at 1 at dollar store.thank you
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Jamal was an excellent host. He was always on site and at our beck and call. Contact was provided before our stay with clear concise instruction. Recommended, excellent location for seeing downtown Toronto.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Awesome
par un voyageur
Worst hostel experience of my life
Publié le 11 sept. 2024 sur HotelsI deserve the nightmare I experienced at this hostel for not heeding the warnings about how bad this place is from other reviewers. First off, good luck getting a hold of the shady people who run this dump. I had to abandon this place due to being eaten alive by bedbugs. Hotels.com tried contacting them to get a refund but they did respond, avoiding all emails and phone calls. The people who run this place are very rough around the edges and have no experience or training in dealing with patrons/guests. The man especially is extremely rude and nasty. I will have to escalate this legally in order to get my money back considering I had to leave almost a weeks early and they are refusing to answer Hotels.com in order to issue a refund.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par manager, Gestion de l’hôtel
Hello CindyWe did clean the room and washed your belonging for free. 2 days before your reservation end , you asked for a full refund. We did refused and we did spoke to hotel.com and they did agreed with us. The " man " ,who helped you, was not nasty or rude, he just told you it is not possible to have a full refund but did agree to have all your clothes washed for free. thank you!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par manager, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 10 sept. 2024 sur Hotels
2泊目からシャワー室を修理で使えないので管理室のシャワーを使用可能とのことでしたが使うことが出来ず事情を聞くと3泊目から隣の部屋のシャワーを使ってくれとの事。
キッチン室や休憩室がないので余りオススメ出来ない。
Commentaires de Gestion de l’hôtel
15 sept. 2024 par manager, Gestion de l’hôtel
HiSorry the shower was broken and we need it to fix it. Shower fixed.Thank you
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par manager, Gestion de l’hôtel
Thank you for staying with us
