Ratings based on 1,224 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
No parking available, so you have to park down the road which was a bit unfortunately. Even when I turned down the air, it stayed at 25 and wouldn’t get any colder, and being downtown it is quite noisy at night with sirens as the hospital is across the street. But beautiful room, great staff, easy to get everywhere.
Comment from Hotel Management
Aug. 23, 2024 by Paul, Hotel Management
Hello Alicia,Thank you for your rating.We are happy to hear you like our well-appointed guest rooms and convenient location in downtown Toronto. We also appreciate your valuable feedback regarding the cooling system in your room. This will be shared with the Maintenance crew for immediate resolution.We hope to see you again very soon!
by A traveller
Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by Paul, Hotel Management
Hello Mark,Thank you for your rating.We hope to see you again soon!
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Paul, Hotel Management
Hello Dion,Thank you for the perfect 10!We hope to see you again soon!
by A traveller
Posted Aug. 19, 2024 on Expedia
Property location was excellent, in my opinion a little over priced. Cracks and peeling paint in the washroom, and operation of shower is a tad funcky. No parking for pickup trucks. Which was an inconvenience.
Comment from Hotel Management
Aug. 19, 2024 by Paul, Hotel Management
Hello Alexander,Thank you for your rating.We appreciate your valuable feedback and we will have these issues resolved soonest. We sincerely hope to have another opportunity to better your experience with us in the future.
by A traveller
Posted Aug. 19, 2024 on Expedia
The hotel was great, in a great location, very walkable. The staff are very friendly and nice, always greeted us with a smile. Hotel was clean and modern and the rooms were big a spacious.
The only issue was parking, the lot beside the hotel was full so took a bit to find parking but not really the staffs fault.
Overall would highly recommend
Comment from Hotel Management
Aug. 19, 2024 by Paul, Hotel Management
Hello Victoria,Thank you for your rating.We are thrilled to hear you had a great stay! Our convenient location and clean guest rooms is the perfect pair for an enjoyable vacation in Toronto. We look forward to your next visit!
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Paul, Hotel Management
Hello Sagar,Thank you for your rating.We hope to see you again soon!
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Paul, Hotel Management
Hello Olivier,Thank you for your rating.We hope to see you again soon!
by A traveller
Posted Aug. 18, 2024 on Expedia
Excellent for a family of four with option for cooking and laundry in room
Comment from Hotel Management
Aug. 18, 2024 by Paul, Hotel Management
Hello Giselle,Thank you for your rating.It was a pleasure having you and your family with us! We look forward to your next visit to The Pantages Hotel.
by A traveller
Posted Aug. 17, 2024 on Expedia
I thought the area outside the hotel was dirty, smelled like urine.
Comment from Hotel Management
Aug. 17, 2024 by Paul, Hotel Management
Hello Christine,Thank you for your rating.We appreciate your feedback which will be shared with the custodians of the building.
by A traveller
Posted Aug. 17, 2024 on Expedia
Kind staff. Spacious rooms. Perfect location.
Comment from Hotel Management
Aug. 17, 2024 by Paul, Hotel Management
Hello Leyana,Thank you for your rating.We appreciate your kind comments about our rooms, location and most especially, our staff.We hope to see you again soon!
