Sheraton Centre Toronto Hotel

4.0 star property
Eco-certified hotel with 1 outdoor pools, connected to a shopping center in Toronto

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Point of interest
Executive lounge
Property amenity
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Toronto, ON
  • CF Toronto Eaton Centre
    ‪5 min walk‬
  • Rogers Centre
    ‪17 min walk‬
  • CN Tower
    ‪17 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪33 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 Queen Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

City center stay.A stay at this Downtown Toronto hotel places you steps from Nathan Phillips Square and within a 5-minute walk of CF Toronto Eaton Centre. Also, Ed Mirvish Theatre is within half a mile (1 km) and Metro Toronto Convention Centre is within 2 miles (3 km).

What's nearby

  • CF Toronto Eaton Centre - 5 min walk - 0.5 km
  • Metro Toronto Convention Centre - 13 min walk - 1.1 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 17 min walk - 1.4 km
  • CN Tower - 17 min walk - 1.5 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Club Lounge - ‬2 min walk
  • ‪Chef's Hall - ‬3 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Tundra - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Eco-certified hotel with 1 outdoor pools, connected to a shopping center in Toronto
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 5383 sq ft of conference space
  • 500 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 22 2025 to April 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1471 out of 2256 reviews
Rating 8 - Good. 472 out of 2256 reviews
Rating 6 - Okay. 154 out of 2256 reviews
Rating 4 - Poor. 82 out of 2256 reviews
Rating 2 - Terrible. 77 out of 2256 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with family
Our family, grandparents, parents and grandchildren, spent a weekend in Toronto to see the Lion King, enjoy skating in Nathan Phillips Square and visit Ripley’s Aquarium. We booked rooms overlooking the square. The rooms were perfect, comfy beds, a great view and all the attractions in walking distance. Check in was very friendly and fast . We will definitely come back.
Stayed 1 night in Jan 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service
Stay was fine but several areas could be improved. Pool was not warm enough to enjoy as an adult. Not enough space to put belongings in bathroom. We stayed as a family (2 adults, 2 kids) but we were only given 3 towel sets each day. No robes in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mustaq, WATERLOO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2025

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sara

Stayed 2 nights in Dec 2024

10/10 Excellent

Zhongquan

Stayed 2 nights in Dec 2024

2/10 Terrible

Deborah

Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for activities. Lots to do around the area and lots to explore. Perfect for shopping as there is an underground tunnel to get to the Eaton Center.
Stayed 1 night in Dec 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from city hall. Friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best
Stayed 2 nights in Dec 2024

6/10 Okay

Debbie

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Debbie

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Mengxuan

Stayed 1 night in Dec 2024

10/10 Excellent

Heartlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of the property. It just happened to be around the corner from where I needed to be. Its proximity to the Eaton Center and the skating rink was a bonus! I loved that no matter what time of the day I returned to my room it was cleaned with fresh towels and drinking water replaced. Great stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way to much mental illness and homelessness
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for skating and swimming. Skating was not on grounds but very convenient. Swimming was very good as it was heated, and everyone loved that the outdoor pool was open too.
Stayed 2 nights in Dec 2024

8/10 Good

wenying

The service was amazing
Stayed 1 night in Dec 2024

8/10 Good

miao

Stayed 2 nights in Dec 2024

8/10 Good

GAURAV

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was excellent but i found there is limited food option. Total ambiance was great Afterall its Sheraton but found cleanness. Considering the price i can rate this base on location but otherwise overall experience was ok.
Stayed 1 night in Dec 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
should have an airport shuttle to the hoyel.should have room snacks
Stayed 2 nights in Dec 2024

4/10 Poor

Lutf Ali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at the Sheraton Centre when I'm in Toronto and need an overnight trip. The price is reasonable for downtown. I was in Montreal waiting for my delayed flight to Toronto, so I called the hotel to let them know I would probably be getting in very late. They immediately offered a preregistration to ensure that the room would not be given away as a "no show". When I got there after midnight, they offered a later checkout. Just great service. The breakfast included was fantastic. The pool is one of my favourites (in the world!).
Stayed 1 night in Dec 2024

10/10 Excellent

liane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Close to everything t
Stayed 1 night in Dec 2024