All good except the confusing âwhite boxâ at entry that was not white and I could not find it in the rain at night because it was black! Very stressful when itâs raining and I got in after midnight. Took an extra 30 minutes before someone came to my rescue. Thnx
Nice hotel with good accommodation even tho there is no in-person staff. Worst part is that the walls are thin and you can hear every noise from the city to the neighboring room. They provide earplugs but I cant sleep with those in.
Iâve stayed at sonders in Brooklyn NY and did not like my stay at all but loved my stay at this location very clean and comfortable all the amenities that I needed were included! Great location as well a walk away from food, shopping, transportation and groceries. Only thing is the floor to ceiling windows on the first floor should have curtains/blinds but other than that I really enjoyed my stay. Would book this place again
It was really convenient to have coded entry. The area felt safe and had lots going on. The room was small though and I found it odd that the entire bathroom was just frosted glass. Would be okay if it was a single or a couple staying but probably not ideal for friends. Had a slight issue with the tub on the last morning but I used the app chat function and they were very friendly and responsive.
Good quality for the price point, ideal location. Key card on the phone often took multiple tries before it worked, and toilet pressure was next to nothing. Other than that, good spot! Will likely stay again,
There was no hot water in our room, after coming back at 10:30 pm when all we wanted to do was shower and go to bed, we waited over an hour for someone to come after being told 20 minutes. I was given different directions and confirmations than what was actually provided, no one on site.
Great, centrally located property. A few small glitches, including no garbage pail or hairdryer in the room. Then a big glitch, overhead flooding in the bathroom requiring I changed rooms đ± however everything was handled quickly and seamlessly by the gracious staff.
The access information was not given to me by Expedia. I had to call Sonder from outside the door of the hotel and spend 15 trying to get access while in the freezing cold.