Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
personnel vraiment gentils
Commentaires de Gestion de l’hôtel
25 août 2024 par Alyssa, Gestion de l’hôtel
Dear Emmanuelle, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 13 août 2024 sur Expedia
I love the view, I love the personnel, they was amazing and polite
Commentaires de Gestion de l’hôtel
14 août 2024 par Alyssa, Gestion de l’hôtel
Dear Jean-Francois, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're delighted to hear that you loved the view and found our team amazing and polite. We look forward to welcoming you back for another great stay! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Alyssa, Gestion de l’hôtel
Dear Guillaume, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Alyssa, Gestion de l’hôtel
Dear Nadia, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Everything was great, besides the party on Sunday night the music was very loud until very late kept us awake the whole night...it was a wedding so didn't complain but maybe play the music not as loud next event as it resonates throughout the whole building.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Alyssa, Gestion de l’hôtel
Dear Steven, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We're glad to hear that you enjoyed your stay. We apologize for the inconvenience caused by the loud music from the wedding party. We appreciate your understanding and will certainly take your suggestions into consideration for future events to ensure a more peaceful environment for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for a quieter stay. Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Alyssa, Gestion de l’hôtel
Dear Pascal, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 23 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mai 2024 par Alyssa, Gestion de l’hôtel
Dear Justine, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! We would like to know more about your stay! Warm regards, Alyssa, on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Alyssa, Gestion de l’hôtel
Dear Melissa Maya, Thank you for your feedback with regard to your recent stay at The Broadview Hotel! On behalf of our team, we very much appreciate your 5/5 rating! We look forward to welcoming you back soon! Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 9 oct. 2023 sur Expedia
Very nice hotel ! But no USB plug
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Alyssa , Gestion de l’hôtel
Dear Annick, We appreciate your feedback and are glad to hear that you enjoyed your stay with us. Thank you for pointing out the lack of USB plugs; we will certainly take this into consideration for future improvements. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
par un voyageur
Publié le 22 sept. 2023 sur Expedia
Noise trough thin doors from venue on same floor, loud noise all night long from machine behind wall, ventilation, air conditioning?? keep waking me up. Room 201 Absolutely no consideration for my displeasure at check out. Made officiel complaints, never heard back. Overrate and expensive
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Alyssa , Gestion de l’hôtel
Dear Michelle, Thank you for your feedback with regard to your recent stay with us at The Broadview Hotel! We apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we're truly sorry that you had issues with noise and the ventilation system. We take these matters seriously and are committed to addressing them to improve our guests' experience. We apologize if our response at check-out did not meet your expectations. Your concerns have been noted, and we will work to ensure better communication in the future. Thank you for bringing these matters to our attention. Warm regards, Alyssa on behalf of The Guest Services Team at The Broadview Hotel
