6/10 Okay
Andrew
Travelled with partner
8 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights in June. The booking and check-in process was awful. The property itself was very good.
The pre-registration and check-in was more like a rental than a hotel. The fine print on the Expedia reservation doesn’t capture what they expect. In addition to providing a photo of your ID you must also provide a live selfie and a photo of your credit card.
Then they tell you that you will receive check-in instructions only SIX HOURS before check-in.
2.5 months after doing this, I was asked to do it all again online.
On check-in morning, they asked for an eTransfer for a damage deposit. In order to use my credit card instead, I had to hand-write a 90 word authorizing statement using their prescribed language, sign and date it, then take a photo of the signed statement, including in the picture my ID and my credit card.
On check-in at the lobby desk I had to enter all my information again on a web form using my phone.
The is in a great location, with spectacular views that looked north and east. The condo unit itself was relatively well-equipped. There were some areas of wear.
We found a Blink HD security camera on the inside of the condo unit, mounted over the bathroom door. It was very disconcerting.
The condo unit wasn’t large and the layout seemed inefficient. The floor-to-ceiling windows and sliding doors were great for the view, but the bedroom curtains did not block the light in the AM.
Amazing condo, but I’d think twice about booking here again.
Andrew
Stayed 2 nights in Jun 2024