2/10 – Terrible
Jamie T.
28 avr. 2025
Has potential - but it wasn’t clean
This house is in an amazing location with great amenities and has the potential to be 5 stars. Unfortunately, it wasn't very clean or well-kept. When we arrived, the cleaning hadn’t been finished—the owners said their cleaners didn’t show. As rental property owners ourselves, we understood the stress, and appreciated the restaurant vouchers and ice cream they gave us to make up for it.However, when we were told the house was ready (aside from a few beds, which we agreed to make), we walked into strong odors of cigarettes, alcohol, mildew, and possibly vomit. Our kids refused to sleep in the bunk room they had been so excited about because of the smell.We found a dirty pillow, stained bedding, dirty floors, cobwebs, and the worst part: a maggot in the coffee pot the next morning. Sadly, no photo was taken of that.We debated whether to bring this up privately or just leave a review. Wanting to give the owners a chance to make things right, we spoke to them respectfully. Unfortunately, we didn’t feel our concerns were received professionally. A refund was mentioned but hasn't appeared over a week later.So while we hoped not to leave a negative review, the experience didn’t live up to the promise, and we felt future guests should be aware.
Jamie T.
Séjour de 3 nuits en avril 2025