Note fondée sur 9 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Pretty House

Publié le 21 août 2024 sur HomeAway
The house was lovely and clean but in need of a freshen up. With 6 adults there was not enough comfy chairs available - one armchair and a 3 seater sofa. Also if you have more than one car and they are both SUVs they will not fit on the drive due to a narrow entrance. However, saying that the location was ideal for walks around Babbacombe and St Mary Church.
4 sur 5
par un voyageur

Good location

Publié le 5 août 2023 sur HomeAway
Older property ,good amenities . Could do with little updating in areas . Enjoyed our stay ,good location
Commentaires de Gestion de l’hôtel
6 août 2023 par VrboOwner, Gestion de l’hôtel
Thanks for your review. Yes the house is a period property, built in the earlier part of the 1900s, which we believe gives it it's charm. The house has had a lot of updating recently and our wonderful team are planning more little tweaks in the coming month. It's true the house is in a good location. It is only a 5 minute walk to the beach and seafront, with a charming parade of eateries and cafes.
5 sur 5
par un voyageur

Half-Term by the beach with my grandchildren

Publié le 14 juin 2023 sur HomeAway
Comfortable and well equipped cottage with a charming garden. Great location. Great communication throughout easy check in and check, with no problems!
Commentaires de Gestion de l’hôtel
15 juin 2023 par VrboOwner, Gestion de l’hôtel
Thanks for your lovely review.
5 sur 5
par un voyageur

Home away from home

Publié le 8 avr. 2023 sur HomeAway
A well appointed cottage, although much larger than a cottage, fantastic location - short walk to a village precinct and Babbacombe Downs. Would not hesitate to recommend for up to 6 people and would definitely stay again. Excellent communication with both the host and caretaker.
5 sur 5
par un voyageur

Lovely house

Publié le 6 juin 2022 sur HomeAway
Really lovely house and well placed for shops and transport. Also good for the local beach which is accessed by a cliff railway .
4 sur 5
par un voyageur

Great couple of days

Publié le 23 sept. 2020 sur HomeAway
We had a lovely few days and the cottage had everything we needed.
Commentaires de Gestion de l’hôtel
11 oct. 2020 par VrboOwner, Gestion de l’hôtel
That's great to hear. Thanks for your lovely review.
5 sur 5
par un voyageur

Very convenient for all attractions and very quiet and peaceful.large car needs careful manouvering

Publié le 15 août 2020 sur HomeAway
Suitable for our needs
Commentaires de Gestion de l’hôtel
16 août 2020 par VrboOwner, Gestion de l’hôtel
Thanks for your lovely review
5 sur 5
par un voyageur

An excellent self contained home away from home.

Publié le 5 mars 2018 sur HomeAway
We enjoyed our stay and being so close to the centre of St Marychurch was a bonus.
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you very much for your review. We are so pleased that you enjoyed your stay. The house is indeed very conveniently located for all the amenities of the area, including the beach.
2 sur 5
par un voyageur de Vancouver, Canada

Disappointing at best. The owner never stays here and it shows.

Publié le 23 janv. 2018 sur HomeAway
Firstly I was offered compensation only if I didn't write this review, no offer 2 cover £150 expenses we incurred because of the conditions & lack of supplies. That's just not on. I have a very hard time believing any positive reviews for this place. We arrived @8pm after 18 hours travel to a house that was SIX degrees Celsius. The boiler has a slow leak they know about yet they haven't fixed it properly so no heat or hot water; There was no light in the dining room - bulbs burnt out in one fixture & missing in the other; a moldy stinking piece of clothing in the washer. We called after hours MGMT who said we'll call you right back. After 30 mins of no callback we booked a B&B elsewhere for the night. They never did call back btw. A gas installer showed up 15 mins later, 'fixed' the boiler & showed us how to maintain it ourselves for our stay. Said 90 mins until the house would be warm. He left & we did too. Mgmt Co text me to say the gas installer fixed it, not to confirm with US it was fixed - bad customer service there! They offered to bring light bulbs by in 3 DAYS for the only eating area in the cottage. We returned the next day to make lunch. We find dirty pans, pots & cutlery which have to be thoroughly scrubbed before we can do so but at least we it was warm now & there is hot water though it only lasted 3 more days until I had to do maintenance myself & then every 3days. The kitchen knives we're as dull as a dinner knife and the sharpening steel was worn smooth. In a self catering place, the kitchen has to good but it isn't. When I pay to stay somewhere I expect it to work. I do not expect to have to do maintenance or pay for light bulbs. When issues were addressed with the owner, they said this is ”self catering” & "guests are allowed to pay for things like light bulbs". WHAT!? I didn't expect to have to buy them nor the dish brush, dish soap, washing tabs, dish towels, hand soap, etc. as there were NONE of those items in house & only 1 partial toilet roll. The shower curtain is hung improperly so the curtain sticks to you while you shower. The parking is super tight. The owner said there's nothing that can be done but AFAIK stone can be cut to widen the driveway. Their guest info book is good 4 nearby eats, services, etc but there's no explanation 4 garbage & recycling practices nor pick up times. The bedrooms, living room, internet are also good but it's not enough to want to go back. A disappointing place to spend the holiday
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
I would respectfully suggest that this review is not entirely accurate. To start with our guest from Vancouver omits to mention the state that he left the cottage in, on departure. The guests left all their unbagged rubbish in the cottage, which included piles of boxes and wrapping and a great quantity of empty beer bottles. They had used the silk table runner from the dining room in the garden and it had been left there in the rain and soiled with bird droppings. They had left the outside windows sprayed with snow paint, so professional window cleaners had to be called in. There was a fault with the boiler, however, a plumber was called and the problem was rectified quickly. The boiler was intermittently losing pressure and needed to be reset. This was simple to do, and the plumber showed the guest how to do this again if required. The local management acted promptly and correctly by communicating with the guest immediately after the problem had been sorted. The guest was informed that the house would be warm in half an hour so there was no need for them to book into a B&B. We are currently replacing the boiler, so this problem will not re-occur. It is also true that I offered the guests compensation for their inconvenience, but they declined. Regarding the lighting in the dining room, there were spare bulbs in the cupboard. There is also a standard lamp in the room, which was unplugged on the guest’s departure. It was also possible for the guests to buy more bulbs, which I would have been happy to reimburse them for, if asked. We can’t make comment about dirty pans as they were all clean on departure. As owners, we were booked into the cottage following these guests and didn’t find the cutlery to be blunt. It was all perfectly adequate for use. We leave a welcome pack for each visit which includes dishwasher tabs, washing up liquid, dustbin bags, jiffy cloths, toilet roll and more. They are left under the sink. The parking – the drive is adequately wide enough for all normal size cars. The shower curtain is hung properly and falls just inside the bath. Obviously the space in the shower is limited to the width of the bath, which is normal size. Information re rubbish collections was included in the email with the voucher which confirmed the key details.