Note fondée sur 313 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Thank you for visiting us and for your feedback.Regards.
par un voyageur
Publié le 26 août 2024 sur Expedia
Always warm welcome
Commentaires de Gestion de l’hôtel
27 août 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Thank you for visiting us and for your feedback, and hope to see you again in a near future. Regards. Pedro Anzules-Martinez General Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
We really enjoyed our stay here centre of town buses on hand hotel staff lovely people our rooms were clean and kept tidy entertainment in the evening and if you felt like a chat there was other nice people staying there
Commentaires de Gestion de l’hôtel
22 août 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Thank you for staying with us and for your feedback.I am glad you enjoyed your stay with us and hope to see you again in the future.Regards
par un voyageur
Publié le 15 août 2024 sur Hotels
Rooms are dated and dirty
Commentaires de Gestion de l’hôtel
15 août 2024 par Management Team, Gestion de l’hôtel
Thank you for staying with us.We are in the process of renovating rooms.Apologies if your room was dirty. Regards.Management Team
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Thank you for visiting us and for your feedback. Regards. Pedro Anzules-Martinez General Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Thank you for staying with us and for your feedback.Regards.
par un voyageur
Publié le 5 août 2024 sur Expedia
The position is excellent for the town and sea front,staff were polite and helpful,entertainment good,only had breakfast but that was great,will be returning for sure.
Commentaires de Gestion de l’hôtel
6 août 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Dear Alan, Thank you for visiting us and for your feedback.I am glad you enjoyed your stay with us and hope to see you again in a near future.Regards.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
duvet and pillows had large stains on them - need replacing, should have mentioned it to reception when leaving but was chatting and forgot, did not harm our stay, as covers were immaculately clean
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Pedro Anzules-Martinez. General Manager, Gestion de l’hôtel
Thank you for staying with us and for your feedback.Glad you enjoyed your stay.Regards.Pedro Anzules-MartinezGeneral Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Fantastic stay again. Welcoming tentative staff
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Pedro Anzules-Martinez General Manager, Gestion de l’hôtel
Thank you for visiting us and for your feedback.Glad you enjoyed your stay with us.Regards.Pedro Anzules-MartinezGeneral Manager
par un voyageur
Will not be returning!
Publié le 15 juill. 2024 sur HotelsThe only good thing about this hotel was the location right on the sea front which was close to an event we were attending and the reason we chose this. Everything other than that, was poor. The hotel is dated, but more than that, is grubby and tired. The floors are uneven, the carpets are covered in stains, there is an overall musty smell in the corridors and rooms and the bed was awful! The mattress was a few inches lower on one side than the other. With no springs left in one side. We were on 4th floor and there is no air con or ventilation in the rooms. The window only opens slightly and is covered in mould. The temperature in the room was horrific. A small fan was provided but was in poor condition so rattled all night long but it was a choice between this and melting! Seeing as we weren’t getting any sleep on the old mattress anyway, we chose the rattle of the fan! The staff weren’t too bothered in general. Our welcome at check in was “oh you can’t stay here with tattoos on your arms! Haha only joking” followed by …. “Room 421. Breakfast until 9:30. Enjoy!”
Overall not the best experience at all.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Aaron hope, Gestion de l’hôtel
Hello Anonymous,Thank you for taking the time to leave a review for your recent stay with us and we are sorry to hear we did not meet your expectations or our high standards and we hope to be offered the opportunity to improve in the future.Kind RegardsAaron HopeAssistant ManagerCaledonian Torbay Hotel
