Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Plumlocations, Gestion de l’hôtel
Hello Connor, please contact us to discuss feedback from your stay with us in August.Kind regards,Plumlocations
par un voyageur
Publié le 11 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2023 par Plumlocations Team, Gestion de l’hôtel
Thank you for staying with us we are pleased to see you had a great stay and hope to see you again soon.
par un voyageur
Just LOVELY
Publié le 27 juin 2023 sur HotelsAmazing location! Car parking just around the corner is you struggle to get parking on the street outside. Everything you need in the apartment! Both bed and sofa bed were super comfy! Only thing I would say for apartment 30 is to get curtains rather than just net in the living room as I slept on the sofa bed and could see people outside in the morning so they could defo see me! But honestly, had the best time!
Commentaires de Gestion de l’hôtel
28 juin 2023 par Plumlocations Team, Gestion de l’hôtel
Thank you for the amazing review we are delighted to see that you enjoyed your time with us and we hope to see you again soon. Kindest regards
par un voyageur
Excellent stay
Publié le 14 juin 2023 sur HotelsI stayed in no15, lovely apartment, very quiet, bed was so big and comfortable must have been a very expensive bed, loved our stay being so close to the harbour was great.
Commentaires de Gestion de l’hôtel
15 juin 2023 par Plumlocations Team, Gestion de l’hôtel
Thank you for staying with us we are delighted to see that you had an amazing time and we hope to see you again in the future, kind regards Plumlocations
par un voyageur
Ok but wouldn't return
Publié le 2 févr. 2023 sur HotelsConvenient location but would try somewhere else next time. The lounge of our apartment needed some TLC, a couple of mismatched sofas in a dark room without much by way of decor wasn't inviting to sit and relax in - it felt like a waiting room.
Some of the things on the listing weren't there, when we contacted the housekeeper for them she said they hadn't had those things available for a long time - I suggested they update the listing. There was no microwave, washing tabs and one or two other things.
Check in was straightforward, we were texted gate codes at check in time and the key was in a key safe.
Plenty of towels/bedding available.
The baby travel cot was unusable - our not-at-all fussy sleeper couldn't sleep in it and I'm not surprised, it was very hard and the ridges stuck out, no padding, I think the mattress part needs replacing.
Commentaires de Gestion de l’hôtel
2 févr. 2023 par PL, Gestion de l’hôtel
Good afternoon,Thank you for taking the time to write a review. We are pleased that you enjoyed the location and your check in was straightforward for you. We are very sorry to hear that everything wasn't quite up to your expectations. Your issues and comments have been passed onto the relevant teams who will deal with as a matter of urgency.We do hope to see you again.Kind regards,Plumlocations
par un voyageur
Lovley stay
Publié le 26 sept. 2022 sur HotelsWe travelled September and stayed at the No32 apartment - it's cute and also roomy for 2ppl.
Everything looked true to the photos on the website. The place is clean and tidy with comfy bed.
Check-in is very easy, the housekeeping manager was so helpful on our arriving when we need the most, thank you!
Perfect location! However, although you get a free parking permit for the durations of your stay, it is indeed first come first serve bases- do bear this in mind if you are coming staying in peak season.
There are two things I like to mention, the toilet had a strong mouldy smell and even with the extractor fan on all day it still lingers which wasnt quite pleasant and would advise it needs to be looked at.
Also the cooker extractor fan wasnt working- so we opened the windows to let the steam and smell out.
But the overall we have had a very lovely stay and would also recommend to our friends.
Commentaires de Gestion de l’hôtel
27 sept. 2022 par Plumlocations Team, Gestion de l’hôtel
Good Morning thank you for the taking the time to give us a review we are delighted to see that you overall had a good stay and enjoyed our amazing location. I have passed your comments on to our maintenance team who will look at these issues as a matter of urgency. We hope to see you again soon, kindest regards
par un voyageur
Publié le 17 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2022 par Plumlocations Team, Gestion de l’hôtel
Thank you for staying with us we are delighted to see that you enjoyed your stay and hope to see you again in the future, kindest regards
par un voyageur
Avoid - We got zero sleep but location is central
Publié le 13 juin 2022 sur HotelsBooked Trinity Mews for a night away with my other half. After booking I was emailed daily asking to pay for the property directly even though I had already paid via Hotels.com, had to call the owner to get it sorted and also chase up access codes. Lockbox for key is faulting so had to call the manager to get in and then had the worst night stay ever as a party went on in the properties court yard until 8:45am (1hr 15mins before we had to leave), also people use the courtyard to park motorbikes and the smell of drugs was thick in the air. I'd never go back. We did get a couple of packs of Custard Creams however and we got parked on the street ok and easy to walk to shops, bars etc!
Commentaires de Gestion de l’hôtel
13 juin 2022 par Plumlocations Team, Gestion de l’hôtel
Good Afternoon once again we are sincerely sorry for the disturbance you encountered and do not expect this from our guests, we have already email privately regarding the stay.
par un voyageur
Publié le 25 févr. 2022 sur Hotels
A really clean, comfortable and we'll located apartment. Felt very relaxed .
Commentaires de Gestion de l’hôtel
27 mars 2022 par Plumlocations Team, Gestion de l’hôtel
Thank you so much for taking the time to review your apartment at Trinity Mews and we are so pleased you had a great stay! We hope to welcome you again in the future, kind regards
par un voyageur
Ideal for a week's family holiday in Torquay
Publié le 1 sept. 2021 sur HotelsIdeal for a family get away. Two minute walk from the harbour... Decent sized lounge, comfy en-suite master bedroom and sufficient twin room for the kids.
Commentaires de Gestion de l’hôtel
8 sept. 2021 par Plumlocations Team, Gestion de l’hôtel
Good Morning Paul wow what a picture! We are delighted to see that you enjoyed your stay with us and found the location to be perfect, we hope to welcome you back again in the future, kind regards
