Avis Newly Renovated Villa with stunning views, private pool & tennis court

Très belle propriété qui demande un entretien régulier....

Une semaine autour de noël dans la "Casa Jane". Une très grande maison, joliment dessinée dans une superbe vallée autour de Torrox (mais compliquée à atteindre, par des petites routes, voire chemins ,très sinueux). Dans cette maison décorée un peu à l'américaine, il y a beaucoup de détails à revoir. Je comptais en parler tranquillement à Jane mais cette dernière a été très fâchée par l'état de la maison après le départ de nos enfants,( J'y viendrai.)l alors je lui fais les reremarques via cette lettre.. A propos de la maison: dans une salle bains, le jacusi ne marche pas, -dans la salle à manger, le pied d'une table était cassé et 3 chaises branlantes, -dans la cuisine, un four en panne ainsi qu'une des 2 machines à laver la vaisselle; un des feux de la cuisinière en panne; la cafetière électrique dernier cri ne marchait qu'une fois sur trois; rien de très grave mais cela fait un peu désordre. Cependant la cuisine est très grande , digne d'un restaurant(où tt marche!) - la piscine devait être chauffée mais dû à un problème de chaudière, elle ne l'a été que 3 jours sur 7. - le tennis ne peut s'appeler ainsi; tout le revêtement est à refaire, on peut tout juste y jouer au ballon au risque de tomber. Le couchage; l'annonce était 8 adultes et 10 enfants Il n'y avait que 6 couchages d'enfants: 2 lits pliants un peu abîmés ont été mis à notre disposition, ainsi qu'un matelas à mettre par terre . Donc un peu juste.. La dernière nuit, les enfants ont voulu dormir tous ensemble et le lendemain n'ont pas remis les matelas et lits pliants en place (les 2 chambres au 1er niveau sont à 4m de distance) Toujours le matin du départ, les enfants ont laissé des provisions, pensant qu'elles pouvaient être utilisées mais les "house rules" indiquent qu'l ne faut rien laisser... Conclusion: très bel endroit, maison de luxe un peu usurpée. De plus, les frais de nettoyage sont inclus dans le prix de la location.et nous avons fait un dépôt en garantie, ce que Mme.Roberts nous a demandé. De plus, il nous paraissait normal de demander la restitution d'une partie des frais engagés pour le chauffage de la piscine.Aucune nouvelle. .C'est triste de se quitter ainsi. I En conclusion,la réalité, surtout en ce qui concerne les équipements de la maison , ne correspond pas à l'annonce., quant au sourire de Madame Roberts, il n'est pas très franc! Nous ne retournerons pas à "casa Jane"mais ne tournerons pas le dos pour autant à Homelidays.

I can only recommend staying in this house, we had a great time, 15 people from 4 years old to 79 years old. The host is very lovely and helpfu Regards Kirsten

Lovely property for a large group. Swimming pool area is fabulous. Jane was a great host. well equipped and clean. A few maintenence issues.Great views but a bit remote. The tennis court was disappointing and not really useable for proper game

Nice house with great view. Loads of nice features such as outdoor kitchen with large fridge. Would have received an extra star(s) if the property had been better maintained.

MUY BIEN EL SITIO ES ESPECTACULAR POR DECIR ALGO EL ACCESO QUE NO ESTA BIEN

A lovely property set in the hills above Nerja with wonderful views across the valley to Frigliana and down to the coast. The villa is beautifully maintained with plenty of space inside for 14 people with most bedrooms en suite and a large kitchen. Jane was an hospitable and helpful owner owner. The pool area is excellent and although we have seen larger pools it was more than adequate for 7 children and 7 boisterous adults. The only slight downsides are the lack of garden space and the precarious roads to get to the villa (although both these are due to the location and compensated for by the view). Only these minor short comings have reduced the rating of the property from 5 stars to 4. Car hire absolutely necessary.

Reibungslose Buchung. Problemlose Kommunikation mit der Vermieterin. Wir wurden pünktlich am vereinbarten Treffpunkt abgeholt und zur Villa geführt. Die Villa entsprach absolut unseren Erwartungen. Klimatisierte und saubere Zimmer. Sehr großzügige und gut ausgestattete Küche. Tolle Außenanlage mit schöner Aussicht und einem großen Poolhaus für gemütliche Abende. Zusammenfassend war es ein perfekter Aufenthalt.

We were a group of 8 adults and 9 children ranging from 5-14 and had a great time. The views are fantastic and the outside space is perfect. There were a couple of small items that need addressing such as a loose shower fitting and toilet that wouldn't flush but all our comments were intended to be constructive and helpful for the next visitors! Highly recommend the private chef - not only is it amazing value for money but the paella was incredible!!

We booked Casa Jane last August for a family holiday in April 2019 for 11 people including 3 children. The deciding factors were the heated swimming pool and the tennis court. The villa, which promised so much, failed on many counts I requested the pool be heated. It was very expensive to heat the pool to 24ºC for a week, but we agreed to this. We arrived on 6 April - pool temp was 16ºC because the fuel had run out! Fuel arrived Monday. On Wednesday pool reached 24ºC, so we had heated pool for only 3 of 7 days! The tennis court, was in a terrible state and dangerous to play on,- large patches missing ,rolled up edges- in complete disrepair. Only a net across the middle gave an indication of its purpose.The dangerous flooring also surrounded the tabletennis table. While we were there men ripped up the matting leaving a concrete base – still dangerous and unusable as a tennis court. Welcome Pack not provided. Jane said “You said you were going shopping – so I didn't bother" Jacuzzi not working. Coffee machine not working (advert - “built-in coffee machine filled with beans and ready to go”) Many lightbulbs not working. One fitting in kitchen had dangerous live bare wires hanging down! Cleanliness lacking in many areas BBQ area very dirty – grill dirty, old ashes, dirty ashtrays, sink dirty, fridge not cleaned. Kitchen fridge not cleaned. One bed had hairs on the sheets. Fans thick with dust. Drawers in bedrooms unclean Some floors unwashed and unswept On our last day Jane asked for more than half the original sum for pool heating yet we only had 3 days at 24C. We suggested 3/7 was a fairer sum. Her manner became disagreeable and she told us “just go and pay me nothing”. Not a pleasant way to end our holiday. Having paid a substantial amount for a luxury villa, one should not have to strip all the beds before departure and take to a collecting area as we had to do, nor transport every piece of rubbish to communal bins in Torrox, 20 minutes drive away along narrow winding roads. However, we did all these things diligently and left the house clean. The potential of the house is amazing and the setting is spectacular, but the house needs some urgent and serious attention. Being together with our family was the most important thing for us and still enabled us to have a wonderful holiday despite the problems detailed above. It is just a pity that a house offering so much in such a beautiful situation is not having the care it deserves.