Ratings based on 332 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 3, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Pierre, Hotel Management
Thank you for your kind review.
by A traveller
Comfort and views
Posted Jul. 26, 2024 on HotelsWe came for a short trip to Faroe Islands. We wanted to explore the rugged nature of the land but have a comfortable base to operate from. And we found it in the Hilton. Located just on the edge of town with views to the sea and one tidal parking. But only 15 minute walk to centre.
Comment from Hotel Management
Aug. 14, 2024 by Pierre, Hotel Management
Dear Jeremy,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. We hope to be able to host you again some other time.
by A traveller from Toronto
Posted Jul. 2, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by Pierre, Hotel Management
Dear Denis,Thank you for your kind review.
by A traveller
Posted Jun. 16, 2024 on Expedia
We loved every minute of our stay at this property!
Comment from Hotel Management
Jun. 18, 2024 by Barbara, Hotel Management
Dear Jill,Thats amazing to hear! thank you for taking the time to review your stay.
by A traveller
First time in the Faroe’s
Posted Jun. 15, 2024 on HotelsLoved our stay. Hotel is fairly new w all the
Modern conveniences. The staff were always welcoming and the hotel bar & restaurant were excellent. Great food. Hotel is about a 20 minute walk to downtown Torshavn but that did not pose an issue for us.
Comment from Hotel Management
Jun. 15, 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed your stay.
by A traveller
Scam! Dont stay here.
Posted Jun. 9, 2024 on HotelsThis hotel is a scam. There is a countrywide worker's strike in the Faroe Islands. There is no fuel, no rental cars and limited food. There are no taxis either. This hotel lies. I attempted to cancel 2 days prior and they overcharged my credit card for MORE than 1 night. I have no way of getting to the hotel or around the island. The country is effectively shut down. Horrible customer service. I'm also a Hilton Honors member. I'm never staying at a Hilton again!
Comment from Hotel Management
Jun. 10, 2024 by Barbara, Hotel Management
Dear Matthew,You are correct, there is a strike on the Faroe Islands at the moment.However, the strike is not affecting our product and it is possible to get to the hotel with local taxi companies. We did offer you to move the reservation free of charge, but you declined. We are just following the terms and conditions that you booked with, which was semi-flex and possible to cancel without any charges 5 days before arrival. You contacted us the day before your arrival and therefore you will be charged for the first night. This is situation is very unfortunate for all parties involved.
by A traveller
Posted Jun. 9, 2024 on Hotels
Comment from Hotel Management
Jun. 10, 2024 by Barbara, Hotel Management
Thank you for taking time to review your stay!Hopefully we will see again at Hilton Garden Inn Faroe Islands.
by A traveller
Posted Jun. 3, 2024 on Expedia
Comment from Hotel Management
Jun. 5, 2024 by Barbara, Hotel Management
Thank you for taking the time to review your stay!
by A traveller
Posted May 26, 2024 on Expedia
Modern design and well kept.
Staff are nice and pleasant.
Food and drinks are great.
Comment from Hotel Management
May 27, 2024 by Barbara, Hotel Management
Dear Clinton,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed your stay and appreciated our modern design and well-maintained facilities.It's fantastic to know that our staff made a positive impression with their friendliness and pleasant service. We strive to create a welcoming and comfortable atmosphere for all our guests, and your kind words affirm that we are succeeding in this mission.Thank you once again for your kind review. We look forward to welcoming you back to our hotel in the near future.
by A traveller
Posted May 10, 2024 on Expedia
Small’ish rooms for the price ($225 per night). No wardrobe, just a hanging rod. Rooms and public areas really hot. Very noisy on most nights from overnight conferences and people spilling into the parking and playing music and drinking booze. Rooms facing the parking got all the noise. One would think the hotel would ask them not to create a ruckus going into the early hours of the morning.
Positives - staff are friendly, housekeeping is good, plenty of parking, close to town.
Comment from Hotel Management
May 10, 2024 by Barbara, Hotel Management
Dear valued guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly, housekeeping up to standard, and appreciated our convenient location and ample parking.We apologize for any inconvenience caused by the size of our rooms not meeting your expectations. We understand that each guest has their own preferences, and we strive to offer comfortable accommodations at competitive rates. Your feedback regarding the lack of a wardrobe and noise disturbance has been duly noted.We regret to hear about the noise disruptions you experienced during your stay. Ensuring a peaceful environment for all our guests is of utmost importance to us, and we will take steps to reinforce our policies and procedures to minimize disturbances caused by external factors.We appreciate your valuable feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
