Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fabuleux Boutique Hotel
Publié le 29 juin 2023 sur HotelsUn des meilleurs hotels que j'ai fait ces dernières années.
Déco très soignée, personnelle. Au moins, on n'a pas l'impression d'être dans une chaine internationale. Et en plus, à proximité du centre, à pied sans provlème.
Restaurant très sympa aussi.
Commentaires de Gestion de l’hôtel
29 juin 2023 par Hotel ETER, Gestion de l’hôtel
Merci pour votre aimable commentaire sur notre hôtel ! Nous sommes ravis que votre séjour parmi nous ait été l'un des meilleurs de ces dernières années. Notre équipe s'efforce d'offrir à nos clients une expérience exceptionnelle et prend soin de chaque détail de la décoration et de l'atmosphère de l'hôtel. Nous sommes heureux que notre restaurant ait également répondu à vos attentes. Nous nous efforçons de proposer une variété de plats savoureux pour répondre aux goûts de nos clients.Nous vous remercions de nous avoir fait part de vos impressions positives. Votre commentaire est très important pour nous car il nous incite à continuer à nous améliorer et à offrir une expérience exceptionnelle à nos hôtes. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir !
par un voyageur
Publié le 20 juill. 2022 sur Expedia
tout est très bien, la chambre , la situation, le personnel efficace et souriant , le calme de l'endroit
Commentaires de Gestion de l’hôtel
21 juill. 2022 par IzaK, Gestion de l’hôtel
Merci beaucoup pour votre avis, Cordialement:)
Hotel Eter
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Hotel ETER, Gestion de l’hôtel
Dziękujemy za opinię, cieszymy się, że pobyt był udany.Zapraszamy w przyszłości do skorzystania z naszych usług!
par un voyageur
Publié le 7 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Hotel ETER, Gestion de l’hôtel
Dear YALCIN,Thank you so much for your glowing review and perfect score! It gives us great pleasure to know that your experience at our hotel was nothing short of exceptional. Providing first class service and creating unforgettable memories for our guests is our number one priority. We look forward to welcoming you back for another outstanding stay in the near future!
par un voyageur
Publié le 8 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Hotel ETER, Gestion de l’hôtel
Dear David,Thank you for your positive review on Hotels.com! We are delighted that your experience at our hotel deserves such a high rating. We are pleased to have met your expectations and hope to welcome you again in the future. If you have any additional comments or suggestions, we would be delighted to hear from you so that we can continue to improve our services.Thank you for choosing our hotel!
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Rooms displayed on website look nothing like the rooms you receive. We had two rooms. Both were small, dark and smelly. The bathrooms smelled like old water.
One room was cleaned daily, the other room was not touched by cleaning staff in three days. Neither room had hung door cleaning request. They just came in to one room but not the other.
Hotel appears to be owned by Best Western which is not very clear when you book the reservation. Not a preferred hotel company. They are known for low level hotels.
You can get a better hotel for the money!
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Hotel manager, Gestion de l’hôtel
Dear Mrs Beata,You stayed at our hotel for two nights and only booked one room. Moreover, it was one of our largest rooms (37 m2), with three large windows and two balconies. Furthermore, our hotel is a boutique, privately owned and has nothing to do with Best Western. I would like to ask you if you are not confusing the facilities when giving your opinion? I would be grateful if you could contact the hotel directly to clarify the situation.
par un voyageur
“Brand New” hotel at great location
Publié le 8 juill. 2023 sur HotelsThe place has been completely renovated and is in pristine shape! Rooms are basic and comfortable.
Breakfast is good.
Don’t miss making use of their relaxation area (sauna and massage chairs).
The place is convenient located in the outskirts of Torun New Town.
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Hotel manager, Gestion de l’hôtel
Dear Jaime,Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated our renovation efforts and found our property to be in immaculate condition. Our team has worked hard to create a comfortable and welcoming atmosphere for our guests.We are delighted that you found our rooms comfortable. We strive to provide a relaxing and comfortable environment for our guests to relax and unwind during their stay. Your satisfaction is our top priority and it's reassuring to know that you enjoyed the comfort we strive to provide.We are delighted that you enjoyed our breakfast offer. We are pleased that you had the opportunity to use our relaxation area with sauna and massage chairs. It's wonderful to know that you found it a worthwhile experience. As for our location, we appreciate your positive feedback about the convenience of our suburban location in Torun New Town. Thank you again for sharing your thoughts about your stay. It was a pleasure to have you as our guest and we hope to welcome you again in the future for another pleasant experience.
par un voyageur
Publié le 6 juill. 2023 sur Expedia
Welcome stuff, good breakfast, nice room
Commentaires de Gestion de l’hôtel
7 juill. 2023 par Hotel manager, Gestion de l’hôtel
Thank you very much for your comment! We are delighted that you enjoyed your stay with us. Our staff always strive to provide guests with a warm welcome and professional service. We are pleased that you were satisfied with the quality of our breakfast - we try to offer a variety of dishes to cater for different tastes. We are also pleased that the room met your expectations and provided you with a comfortable stay. We hope to welcome you again in the future!
par un voyageur
Publié le 24 juin 2023 sur Expedia
Our room was awesome, but getting in and out ...not so great. This property does not have an elevator that goes to the second floor. That's a problem if you arrive with heavy luggage. I didn't like the parking lot located couple of blocks away and no valet service...that's another problem.
Otherwise the place was very nice and clean.
Commentaires de Gestion de l’hôtel
25 juin 2023 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us and for giving us feedback on your recent visit to our hotel. We appreciate your kind words about our great room and are glad to hear that you found our property to be nice and clean.Regarding the lack of a lift to the second floor, we understand that this can be inconvenient, especially if you are carrying heavy luggage. It is only a problem in a listed building where the conservation officer has not agreed to the installation of one. If a lift is so important to you, we suggest that you let us know when you make your booking - we will then offer you a room that can be reached by lift.Parking in the strict old town of Toruń is a problem for most venues. If this is an important factor for you, please let us know when you make your booking. We understand that these factors may have made your stay less convenient. We hope that, despite these issues, you had an overall enjoyable stay and that you will consider staying with us again in the future.
par un voyageur
Publié le 16 juin 2023 sur Expedia
Second time staying at Hotel Eter! Great hotel.
Commentaires de Gestion de l’hôtel
21 juin 2023 par Hotel manager, Gestion de l’hôtel
Thank you for choosing Hotel ETER for your stay and we appreciate your loyalty as a returning guest! We are delighted to hear that you had a great experience with us.At Hotel ETER, we strive to provide exceptional service and a comfortable environment for all our guests. We are delighted to hear that your second visit was as enjoyable as your first.Our team works hard to maintain high standards of hospitality and ensure that every aspect of your stay meets your expectations. From our well-appointed accommodation to our attentive staff, we aim to create a memorable and satisfying experience for our guests.We value your feedback and thank you for taking the time to share your opinion with us. We hope to have the pleasure of welcoming you back to Hotel ETER in the future for another outstanding stay!
